Sr. Scrum Master leading three multi-functional teams that support the primary backend production system for the whole company, a suite of API integration tools and a BI reporting system‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾• Coach development teams, product owners and business partners in the scrum framework and help make improvements to existing processes • Navigate scrum events with both onshore and offshore development teams working 100% remote• Collaborate closely with product owners and stakeholders to prioritize and manage very dynamic backlogs using MS Team Foundation Server • Facilitate backlog grooming discussions with product owners, SMES, QA, UAT, BA’s and scrum teams to ensure the work is well understood • Break down silos by building bridges with IT and business stakeholders across the organization • Continuously seek to improve team performance by promoting joint accountability for results, solving productivity issues and escalating to management when necessary• Continually adding value to the business by consistently releasing quality software

Scrum Master supporting and coaching two scrum teams in a fast-paced Azure cloud software development environment operating within two week sprints. ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾• Play an active role throughout the software lifecycle using the Scrum development framework to guide teams to optimal performance by ensuring that backlog items are well defined and understood• Manage scope by keeping teams oriented to sprint goals and by removing obstacles quickly • Work closely with Product Owners to prioritize and manage backlog items to fulfill value-driven roadmaps that are inline with corporate wide initiatives• Support Product Owners with adoption and roll out of software solutions across the enterprise• Lead refinement meetings and facilitate collaboration with business stakeholders and software development teams, ensuring that PBIs are as complete as possible for teams to estimate • Actively promote agility throughout the organization• Organize a week long technology and professional development conference every year• Created, launched and led BA Community of Practice, professional self improvement Book Club, and Tai Chi Club

Office Manager hired talent, supervised employee engagement, training and career development.‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ • Recruited and staffed for technical, clerical and manufacturing positions • Managed employee orientations, terminations, training, payroll processing and office operations • Responsible for finding the best qualified applicants in a timely manner• Worked closely with clients on open job orders and with managing existing staff

Construction Project Manager on a $400M luxury residential housing project in Costa Rica‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾• Assisted with the management of 11 concurrent residential construction projects• Managed two land development projects• Assisted with reports detailing project progress, issues, risks and budget tracking• Assisted with the negotiation and administration of multi-million dollar contracts • Responsible for daily site inspections; reporting to senior project manager and executive staff• Responsible for identifying and clearing roadblocks to ensure that projects were kept on schedule• Responsible for approving payment requests from contractors and vendors• Accepted completed work; conducted final walk-through and punch list with customers• Managed home warranty program, prioritizing jobs and managing staff

Business Analyst Consultant acting as liaison between business teams, technology teams, and support teams‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾• Organized and facilitated user requirements gathering workshops, where business requirements and application objectives were defined • Scheduled and managed developer meetings, reporting status to senior management; focused on tracking progress, addressing concerns and resolving issues• Authored detailed functional and high-level technical requirements • Managed bug tracking and change management systems

Contract Project Manager on a team that deployed Wells Fargo’s first online ATM and branch search page‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾• Managed software programmers, DBA’s and 24 X 7 support team for the bank’s first online ATM and branch search page • Facilitated status meetings with technical teams and reported progress to management• Defined critical path and proactively identified schedule risks and advised on abatement resolutions; analyzed schedule impacts associated with scope modification scenarios