• Assist in the development, deployment, and support of the Automation Solutions SAP implementation• Executes production support related tickets dealing with user administration and role defects (SU01 user creation, license types, role assignments)• Basis support (transports, system monitoring)• Performs selected configuration and testing of the security solution and related integration• Executes compliance related activities utilizing Governance, Risk, & Compliance… Show more • Assist in the development, deployment, and support of the Automation Solutions SAP implementation• Executes production support related tickets dealing with user administration and role defects (SU01 user creation, license types, role assignments)• Basis support (transports, system monitoring)• Performs selected configuration and testing of the security solution and related integration• Executes compliance related activities utilizing Governance, Risk, & Compliance toolsets• Creates, maintains, and inactivates SAP user master records as per Company standards in all SAP systems.• Utilizes Service Now as a ticketing tool to manage security support tickets.• Develops and maintains security roles as directed by SAP Security leadership.• Transports approved changes throughout development, test, and production systems.• Works with local governance leaders to manage Segregation of Duty issues.• Executes against approved Emergency Access requests.• Collaborates with security team members to drive security issues to resolution.• Evaluates security issues, determines root cause, and provides solutions for remediation.• Works with established business owners to obtain necessary approvals for work execution.• Assists with system monitoring and governance responsibilities.• Attends SAP security team meetings as scheduled.• Creates user manuals using standard templates of the team, if assigned.• Provides input on cutover tasks.• Participates in cutover assignments as needed.• Facilitates the lesson learned collaboration with the projects team.• Takes direction to update security roles as per defined release management schedule.• Analyzes change requests to determine impact to business solutions.• Facilitates release testing user management requirements.• Documents change management approvals and transports against pre-defined release management processes.• Receives and gives KT and handover, wherever necessary. Show less

• Handling Philippines, Malaysia and Indonesia Opco• Process requests for master data creation, cleansing, and updates in accordance with the Master Data Governance policies in SAP HR and Workday• Cleanse Release Tables and Approval Matrices by identifying deviations from Employee Master Data and/ or applicable policies and effecting/ requesting for needed corrections in SAP ECC and SRM• Ensures first time right execution on master data update and creation including validation of… Show more • Handling Philippines, Malaysia and Indonesia Opco• Process requests for master data creation, cleansing, and updates in accordance with the Master Data Governance policies in SAP HR and Workday• Cleanse Release Tables and Approval Matrices by identifying deviations from Employee Master Data and/ or applicable policies and effecting/ requesting for needed corrections in SAP ECC and SRM• Ensures first time right execution on master data update and creation including validation of approvers and SLA observance• Perform User Acceptance Test (UAT) in SAP and Workday platform• Contributes process improvements Show less

• Project Lead for Malaysia SAP and Workday Integration project.• Knowledge Transfer resource for Malaysia project. Studied and transitioned MDM processes from Malaysia to PH• Manually updates employee information and organizational structure via SAP system • Manually updates employee compensation and organizational structure via Workday system• Research and resolve problems and discrepancies with the employee, special project team, contract administrator and/or account… Show more • Project Lead for Malaysia SAP and Workday Integration project.• Knowledge Transfer resource for Malaysia project. Studied and transitioned MDM processes from Malaysia to PH• Manually updates employee information and organizational structure via SAP system • Manually updates employee compensation and organizational structure via Workday system• Research and resolve problems and discrepancies with the employee, special project team, contract administrator and/or account manager• Testing of new software releases and upgrades. Identify changes, new functionality and issues. Document changes to procedures or functionality. Propose solutions and/or report to support• Analyzes current process in order to identify the improvement opportunities, improve efficiency and quality• Suggest Process improvements, proposed solutions and works on their implementation• Focal point for Malaysia Project Master Data Specialist Show less

• Daily review of account Service Level Agreement or SLA• Daily review of Capacity Plans and O/U files with Schedulers and Planners• Ensure consistency of planning and scheduling processes• Maintain and track performance of each individual team-members.• Lead any process improvement plans• Act as a first point of escalation for the team.• Track and trend historical data for all the transactions.• Provide hiring recommendations based on forecast/trend. Provide… Show more • Daily review of account Service Level Agreement or SLA• Daily review of Capacity Plans and O/U files with Schedulers and Planners• Ensure consistency of planning and scheduling processes• Maintain and track performance of each individual team-members.• Lead any process improvement plans• Act as a first point of escalation for the team.• Track and trend historical data for all the transactions.• Provide hiring recommendations based on forecast/trend. Provide feasible recommendations on optimization. • Provide weekly post-mortem and high-level analysis to ensure the account is optimized. Show less

• Worked as an Employee Data Management Service Administrator• Manually updates employee information and organizational structure via SAP system • Manages the incoming employee data input process via SAP system• Verifies that all information is keyed accurately and in a timely manner via SAP system• Update employee information in SAP. Research and resolve problems and discrepancies with the employee, special project team, contract administrator and/or account… Show more • Worked as an Employee Data Management Service Administrator• Manually updates employee information and organizational structure via SAP system • Manages the incoming employee data input process via SAP system• Verifies that all information is keyed accurately and in a timely manner via SAP system• Update employee information in SAP. Research and resolve problems and discrepancies with the employee, special project team, contract administrator and/or account manager• Participate in testing of new software releases and upgrades. Identify changes, new functionality and issues. Document changes to procedures or functionality. Propose solutions and/or report to support Show less

• Worked as a HR Practitioner in CVS Caremark, American Airlines and Learner Instructor Support• Established expertise in Compensation Planning and Stock Option tools from handling minimum wage increase, merit increases, bonus, incentives, and stock options administration, annual salary reviews, and service awards for American Airlines and CVS Caremark.• SPOC for the process improvement projects led by the Compensation and Benefits domain • Process transactions for employee… Show more • Worked as a HR Practitioner in CVS Caremark, American Airlines and Learner Instructor Support• Established expertise in Compensation Planning and Stock Option tools from handling minimum wage increase, merit increases, bonus, incentives, and stock options administration, annual salary reviews, and service awards for American Airlines and CVS Caremark.• SPOC for the process improvement projects led by the Compensation and Benefits domain • Process transactions for employee benefits, stock options, retirement, allowances, medical insurance, national pension for different accounts in IBM Acquired expertise in employee benefits and allowances Responds to employee related queries and validate payslip/payroll results before and after payroll run• Process includes employee leaves, allowances, taxes, superannuation, organizational restructures ,bulk loads• Facilitates admin needs of new hires and ensure the collection, compilation and completion of pre-employment requirements• Tracks onboarding for large volume of hires• Point of contact for all questions related to pre-employment activities including medical• Updating of pre-employment record• Managed the daily operations, escalations, case management, SAP testing, project management, incident requests• Created and established process documents and checklists to ensure team accuracy of data inputs in SAP• Trained and certified in 3 accounts at IBM• Assisting all employee on payroll compensation• Assisting all IBM employee and Customer to IBM Web base training• Assisting all employee on travel privileges and providing company general policy Show less

• Worked as a ticket reservation representative in UNITED AIRLINES