Senior Relationship Manager
Member of the Chartered Institute of Bankers in ScotlandDuring my 43 year career with RBS, I had numerous managerial roles, including Branch Assistant Manager; Senior Customer Relationship Manager and Corporate Customer Manager. These roles enabled me to gain considerable experience in:-•Looking after both personal and business customers, ensuring that they are completely satisfied with the products that they have and also the level of service that they have received from me and the Bank.•Bringing to customers attention products that might benefit them personally or their business •Dealing with customer concerns•Managing and Training staff
Aug 2010 - Jul 2015
