Process OH Medicaid, Behavioral Health, and MyCare BH claims. (Claim types including Sterilization/Hysterectomy Consents, Maternity, Miller DME, Corrected, COB, DME, etc. SME for Maternity, Consents and Miller DME claims.) Train claims analysts on Maternity and Miller DME pends. Consistently meet production expectations with consistently superior accuracy. Manually calculate, price, and note claims. Work independently and as part of a team. Exercise independent judgment. Perform claim adjustments and take-backs; perform data entry. Use Facets (claim processing software), Excel, Word, Outlook, Onbase, and Windows OS.

Grade academic assessment tests per each state’s specific grading criteria. Assess effectiveness of field test questions and suggest/document revisions for future operational use. Operate proprietary Windows-based grading software. Consistently exceeded company’s weekly productivity and accuracy targets.

Experienced in packing and writing export documentation for shipments to Ontario, Canada. Packed orders by operating scales & UPS and cross-dock software, assembling/sealing boxes, and using tape- and shrink-wrap machines. Certified operator of Crown sit-down forklift and rider pallet jack; picked orders using Crown cherry picker. Verified orders for accuracy. Operated handheld RF scanners. Requested order pickups by contacting shipping companies via Internet and telephone. Cross-trained in all warehouse and shipping functions.• Consistently ranked as having one of top packing productivity/accuracy rates on 15-member packing team.• Provided discretionary management of HazMat shipments by air.• Voluntarily assumed additional responsibilities to ship UPS Air & LTL orders.• 100% incident-free safety record.

Managed company business during owner’s absence, including supervising other drivers. Provided customer service, office operations, data entry, and calculated accounts receivable charges. Conducted inventory management, RF scanner operation, route scheduling, freight delivery, bill of lading oversight, and forklift operations.• Saved $6,700 through Security Clearance negotiations with military client.• Saved “A-list” customer accounts through application of innovative logistics.