John Pence Email and Phone Number
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Experienced Logistics Professional with a demonstrated history of working in the Transportation and Manufacturing Industries. Strong operations and safety compliance professional skilled in Negotiation, Operations Management, Safety Compliance Management, Analytical Skills, Coaching, Freight Management, Fleet Management, and Customer Service, .
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Retired LifePowell, Ohio, United States
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Manager Safety CompliancePanther Premium Logistics May 2018 - PresentMedina, Oh, UsResponsible to direct and supervise the daily operation of safety and compliance, ensuring all FMCSA regulations and Company policies are met or exceeded. Duties include the development, implementation, training, periodic updating, auditing and managment of a comprehensive safety management program and systems to ensure compliance with government legislation, federal regulationsand corporate policy. Leadership skills and experience utilized to develop collaborative working relationships with all departments, business partners, and contractors to instill and drive a culture of safety.
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Logistics ManagerSuperior Dairy, Inc. Dec 2014 - Mar 2018Canton, Oh, UsResponsible for managing the execution, direction, and coordination of all transporation for a medium sized manufacturing company of dairy products. Responsibilities included company driver manager, scheduling tractor and trailer maintenance, monitored hours of service, and Electronic Log Device training. Daily activities included organizing route and load scheduling for multi-drop truckload deliveries throughout more than 30 states while meeting customer delivery expectations. Directed all transportation activities, developed relationships with trucking companies, owner operators and 3PL's. Negotiated and monitored transporation costs, managed logistics team, and developed process and procedures for the logistics department. -
Pharmacy Onsite Operations ManagerPriority Dispatch, Inc. Feb 2012 - Dec 2014Position served as primary liasion for servicing the transportation needs of a specialized pharmacy. Actively managed the day-today second shift operation, which included proper resources for independent contractors, orientation and training of drivers, daily route audits, monitored performance to ensure customer requirements were met. Coordinated all route changes, communicated pharmacy delivery procedures, and trained drivers to use ETA device technology.
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Roadsquad ManagerTravelcenters Of America Jul 2011 - Nov 2011Westlake, Ohio, UsManaged day-to-day operations and implementation of all programs in a 24/7/365 call center, managed all personnel aspects – management of team (1 supervisor, 4 shift lead senior agents, and 25 agents), hiring of staff, staff scheduling, agent performance measurements, performance appraisals, and career advancement, relationship development with key 3rd party dispatch centers and customers, interacted with customers, field personnel, and headquarters staff. -
Area Logistics ManagerTranscorr Llc Jun 2009 - Jun 2011Oversaw logistics for large account with multiple manufacturing plant locations throughout Ohio for customer to ensure daily on-time deliveries, led 27 employees (2 dispatch/planners and 25 drivers), including staffing, training, performance updates, and coaching for success, Responsible to insure 188 trailers and 25 tractors met DOT Standards on a daily basis, Maintained relations with customer and their customer base, resolved delivery issues escalated by customer, contacted customer base on daily basis to schedule delivery appointments, reviewed customer productions schedule and work with Shipping and Receiving manager on daily basis to configure loads and provide cost efficiency, responsible for providing daily, weekly, and monthly results to customer and TransCorr management team.
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Division Service Manager - Surface ExpediteFedex Custom Critical May 2006 - Apr 2009Uniontown, Ohio, UsReported to Director of Operations. Led and developed customer service team including eight supervisors and 88 agents in inside sales and order processing 24/7/365 call center annually generating $250 million in revenue and dispatching over 160,000 shipments. Managed day-to-day operations, initiatives, projects, and results, monitored key performance indicators, identified process improvements, business gaps, and implement changes for improvement, Oversaw staffing process including hiring, recommendations for future staffing, career advancement, and terminations, provided recommendations and support to the budget and forecasting process, and develped customer relations with high profile accounts. -
Safety FacilitatorFedex Custom Critical Jun 2004 - May 2006Uniontown, Ohio, UsLed and developed team of ten agents to achieve fleet owner and driver satisfaction through coaching, training, and providing a positive work environment. Managed hours of service compliance for fleet of 1450 trucks and 2500 drivers, managed team performance, provided regular feedback, and completed performance reviews, Led effort to qualify temperature controlled validated trucks and grow fleet to meet company objectives, and responsible for contractor relations and providing exceptional service.
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Supervisor - Corporate Sales CenterRoadway Express, Inc. 1999 - 2004Recruited, trained, and led 28 direct and 34 indirect inside sales professionals who generated more than $230M per year, Supervised day-to-day operations, evaluated performance, provide feedback, coaching, and performance reviews of staff, identified opportunities to improve organization efficiencies, developed customer relations and troubleshooting customer service issues, provided training to team members, managed and reported key predictive indicators to management team and team members.
John Pence Skills
John Pence Education Details
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Weatherhead School Of Management At Case Western Reserve University -
The University Of AkronManagement And Marketing
Frequently Asked Questions about John Pence
What company does John Pence work for?
John Pence works for Retired Life
What is John Pence's role at the current company?
John Pence's current role is Safety & Compliance Manager.
What is John Pence's email address?
John Pence's email address is jp****@****att.net
What is John Pence's direct phone number?
John Pence's direct phone number is +133090*****
What schools did John Pence attend?
John Pence attended Weatherhead School Of Management At Case Western Reserve University, The University Of Akron.
What are some of John Pence's interests?
John Pence has interest in Animal Welfare, Children, Disaster And Humanitarian Relief, Economic Empowerment.
What skills is John Pence known for?
John Pence has skills like Logistics, Transportation, Process Improvement, Transportation Management, Shipping, Management, Operations Management, Freight, Logistics Management, Customer Service, Truckload, Dispatching.
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