John Peper Email & Phone Number

Cockeysville, Md, Us

Baltimore, Maryland, United States

Manage a team that includes non-English speaking teammates Resolve customer issues and complaints to maintain store rating on Google Maps above 4.0 Ensure efficient workflow and assist with food prep, cooking, and front of house, as neededImplemented a plan to reduce order times by ensuring all food preparation is completed in advance

Construct and implemented a labeling system for objects on display Assisted the education department by helping with tours and serving as a docentResearched and developed posts for social media (Facebook) to further relationships and engagementReorganized the physical archivesDesign new exhibits on home fire safety

Assisted plan participants in understanding 401(k), Pension, and Non-Qualified Plans and the financial investments available to themEffectively and efficiently troubleshoot issues with customers’ retirement plans by phone and through emailProvide personalized customer service while adhering to strict laws and regulations Earned two step promotions in the call center prior to departure for graduate school

Adjust displays to boost sales Worked closely with managers to ensure smooth running of the men’s departmentAssist other sales associates with the Men’s departmentProvided assistance to customers with selection and alternative solutions

Master'S Degree, Museology/Museum Studies

Franco Zeffirelli Foundation – Some Grief Shows Much of Love Exhibit Collaborated as a team to create a cohesive exhibit theme about Romeo.

Bachelor Of Science - Bs, Business Administration And Management, General

Business Plan for Nike • Analyze the current state of the Fitness and Health industry, looking at demographic, economic, global.

Bachelor Of Arts - Ba, History

FDR Research Project • Create independent research question about US industry prior to Pearl Harbor attacks • Preform background research.