Director, Data Products & Strategy
CurrentProduct Strategy & Leadership: Spearhead the product strategy and roadmap for the Xplore RWE data SaaS platform and AskX GenAI tools, delivering innovative solutions that provide real-world insights to top pharmaceutical clients such as Merck, Pfizer, Novartis, and Johnson & Johnson in areas including Oncology & Precision Medicine. AI & NLP Systems Architecture: Led the development of AI-driven data pipelines using SpaCy, BERT, and NLP Named Entity Recognition (NER) model development and fine-tuning to enable data extraction and predictive capabilities for SaaS data products.Cross-Functional Collaboration: Collaborate with C-level executives and cross-functional teams (Data Science, Engineering, Sales, Operations, and Marketing) to align business goals with product development, ensuring successful execution and on-time delivery.Award-Winning Innovation: Led the team in winning three consecutive industry awards (PM360 & MM+M) for innovation in Generative AI in healthcare technology, demonstrating leadership in cutting-edge product development. Revenue Growth: Developed an RWE SaaS data platform which has become the primary source and driver of business unit revenue growth, now representing >80% of revenue.Customer Engagement: Gathered and analyzed feedback and usage patterns from pharmaceutical clients to devise and implement user retention strategies, improving satisfaction by 25% and increasing retention rates by 17%.Operational Optimization: Led process reengineering, optimization, and automation projects, exponentially improving productivity and reducing OpEx by 20%.Global Team Leadership: Recruited, mentored, and managed high-performing teams of data scientists, engineers, and developers, fostering a culture of innovation and continuous improvement.
