John Perlow Email & Phone Number

Princeton, New Jersey, United States

In this professional role, I supervise the continuous development of the TOEFL (Test of English as a Foreign Language) and TOEIC (Test of English for International Communication) assessment projects. I collaborate with Strategic Business Units, vendors, and partners around the world, including 2 principal customers in China and Japan. Along with this, I.

Princeton, New Jersey, United States

With this role, I collaborated with the NBPTS to introduce the National Board Registration and Information Center (NBRIC) project. I was responsible for adding 2 major modules to the system, the first being for complex scoring management, and the second as a “mini-accounting” system for fee processing, credit card transactions, and third-party payers. I.

Princeton, New Jersey, United States

For this position, I handled the redesign and replacement of 3 existing applications for the National Board of Professional Teaching Standards (NBPTS), which saw the introduction of a web-based Java application, referred to as the Consolidated Online Assessment (COLA). I solely selected the infrastructure for the project, which improved network redundancy.

Princeton, New Jersey, United States

After starting with the company, I received 3 promotions within 6 years, starting from Computer Hardware Specialist 2, to Systems Engineer, to Lead Systems Engineer, to this role. I began by repairing client PCs, while displaying knowledge of Mac hardware. Eventually, I grew into a position focused on network troubleshooting and vendor relations. I would.

Princeton, New Jersey, United States

I began this role as a technical engineer, and worked my way up to an advanced role by providing outstanding and prompt service. I resolved second-tier problems and monitored quality control of the work performed by my fellow staff. I administered cost analysis of weekly revenue from service calls, and oversaw 3 team members who reported directly to me.

Somerset, New Jersey, United States

I received an early promotion from field engineer to this title after the company was acquired, and I focused on building a strong team with a positive camaraderie. I aimed to visit clients and fully repair their PCs and other machinery, while coordinating all technician hours for specific jobs, and conducting performance evaluations. I trained, mentored.