Accomplished Implementation Architect with a proven track record of enhancing customer success through expert deployment of cloud-based solutions and PKI workflow automation. Skilled in Unix scripting, load balancing, web application security, and traffic management, with a focus on automation, performance testing, and troubleshooting to minimize downtime and ensure high availability. Comfortable presenting to senior leaders and stakeholders, committed to driving change, and delivering impactful solutions that improve user experience at scale.
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Customer Success Implementation ArchitectAppviewx 2022 - 2023Alpharetta, Georgia, United States- Managed over 25 high-profile customer onboarding engagements, including architecting, deploying, and supporting the AppViewX cloud-based digital certificate lifecycle management platform in Azure and on-prem environments.- Collaborated with stakeholders to automate PKI workflows leading to more robust, efficient, and reliable certificate management across the enterprise. -
Deployment Architect - Customer SuccessColortokens Inc. 2021 - 2022Atlanta Metropolitan Area- Implemented and supported a premier Zero Trust security platform on AWS for one of the leading hospitals in the US.- Leveraged micro-segmentation on the cloud platform to compartmentalize IT assets and enforce granular east-west traffic firewall policies resulting in significantly improved security posture. -
Senior Technical Account Manager - NetworkingCitrix 2020 - 2021Atlanta Metropolitan Area- Provided high level technical leadership for enterprise Citrix ADC customers, including consulting, problem resolution, and proactive services meant to maximize the value of their Citrix deployment.- Assessed customer environments and recommended technical designs following best practices resulting in increased product value, reliability, and performance. -
Professional Services ConsultantAvi Networks 2017 - 2019Greater Atlanta Area- Architected and implemented a cloud-based application delivery controller (ADC) solution for a large Fortune 500 enterprise customer in an OpenStack cloud environment.- Significantly improved existing on-prem load balancing capabilities by migrating to a cloud-based, intelligent, elastic, and resilient application delivery solution with real-time actionable analytics. -
Lead Escalation EngineerCitrix 2007 - 2017- Led technical support for Citrix ADC product lines focused on high performance, secure, and scalable enterprise application delivery. - Conducted cross-team knowledge sharing sessions and developed training content resulting in significantly decreased product skill gaps organization-wide.
John Philips Education Details
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Computer Science
Frequently Asked Questions about John Philips
What is John Philips's role at the current company?
John Philips's current role is Implementation Architect | Cybersecurity | Technical Account Manager.
What schools did John Philips attend?
John Philips attended University Of North Carolina Wilmington.
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John Philips
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John Philips
Atlanta Metropolitan Area2yahoo.com, thought-logic.com2 +171492XXXXX
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