John Pike work email
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John Pike is a Chief Executive Officer and Consultant at DP Billing at DP Billing. He possess expertise in contact centers, pre/post sales engineers, management consulting, avaya technologies, unified communications and 25 more skills. Colleagues describe him as "John Pike has been in our Contact Center Pre-sales Technical team since SBC purchased AT&T 9 years ago. He is able to design both Cisco and Avaya solutions using their configuration tools for partners. He provides technical sales support and responds to RFP's. He has a couple "hidden" skills- he personally supports production servers, and is a soccer goalie coach.", "John and I worked together on many large complex contact center projects. His technical expertise and customer interaction skills were integral to the successful sale and implementation of these projects. He is an asset to any sales team.", and "I have been a peer of Johns for eight years and worked on a number of complex solutions designs! John has a great aptitude for technical concepts and is studious about watching the details and developing a solution that is right the first time! He is overly skilled in CTI and does an excellent job explaining the designs back to customers, matching the needs to the solution as he goes! I highly recommend John for all things CTI, Telephony and engineering based!!!"
Dp Billing
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Chief Executive OfficerDp Billing Jul 2017 - PresentCEO of business services and insurance billing company:+ 200% Revenue+ 40% new customers+ 25% additional staffing+ Multiple new products+ New accounting systems and proceduresConsulted for DP Billing for another private company and served as CEO of that 2nd company.+ Founded company with owner+ Secured financing + Zero to $70,000 sales in 6 months+ New retail systems on Shopify+ New fulfillment, inventory and quality control systems
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Software Sales Engineer & Contact Center ArchitectDiversified Technology Solutions International (Dtsi) Jun 2015 - Jun 2017Makati, Metro Manila, Ph- Provided business, technical and architectural guidance to DTSI and it’s customers. - Enabled sales in the role of Sales Engineer for premise and cloud solutions from Avaya, Cisco and inContact platforms. This included RFP, RFI, requirement gathering, solution design, pricing, proposal building, product demonstration, contract negotiation/creation, partner engagement and transition to deployment teams.- Acted as a temporary account management of the largest US account. -
Senior Contact Center Software Sales EngineerAt&T Jan 2005 - Apr 2015Dallas, Tx, UsResponsible for technical contact center sales engineering support and architectural design for the US East Coast region for Avaya, Cisco and AT&T related products and offers. This includes requirement gathering, solution design, pricing, product demonstration, contract negotiation/creation, partner engagement and transition to deployment teams. -
Network Integration - Call Center ConsultantAt&T Jan 2003 - Dec 2004Dallas, Tx, UsDevelop and grow a new Call Center consulting practice within the AT&T Network Integration group. This included both internal and external hands-on consulting with a comprehensive understanding and knowledge of Contact Centers operations and project management methodology along with general business skills. Working closely with client personnel and internal AT&T Contact centers I developed contact center operational excellence and business solutions that align with strategic direction and priorities. -
Senior Crm/Cti Software ConsultantAvaya Jan 1998 - Dec 2002Morristown, New Jersey, UsDual role as Project Manager and as a Software Consultant for software development projects with customers including Toyota, Citibank, Circuit City, MassDET and Sun Microsystems. -
Professional Services Director For Dialogic Ctconnect ProductSyntellect Telesystems Pte Ltd Jan 1998 - Dec 1998Managed a team of seven programmers responsible for integration of the CT Connect product into several major industry CTI systems including Apropos, Mosaix and Quintus. -
Information Systems DirectorNew England Insurance Jan 1997 - Dec 1997Bridgeport, Ct, UsManaged team of 27 FTE and Consultants responsible for new feature development, maintenance and support of numerous customer service applications and systems. -
Senior Cti Consultant (1993-1997)Ibm (Early Cloud & Co.) Jan 1991 - Dec 1997Computer programmer, team leader and Project Management for Early Cloud software development and deployment.
John Pike Skills
John Pike Education Details
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Roger Williams UniversityGeneral -
Roger Williams UniversityGeneral
Frequently Asked Questions about John Pike
What company does John Pike work for?
John Pike works for Dp Billing
What is John Pike's role at the current company?
John Pike's current role is Chief Executive Officer and Consultant at DP Billing.
What is John Pike's email address?
John Pike's email address is jo****@****oup.com
What is John Pike's direct phone number?
John Pike's direct phone number is +160250*****
What schools did John Pike attend?
John Pike attended Roger Williams University, Roger Williams University.
What are some of John Pike's interests?
John Pike has interest in Politics, Science And Technology, Children.
What skills is John Pike known for?
John Pike has skills like Contact Centers, Pre/post Sales Engineers, Management Consulting, Avaya Technologies, Unified Communications, Cisco Call Manager, Rfp Design, Consulting, Rfp Generation, Workforce Management, Quality Assurance, Quality Management.
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