John Pistone Email & Phone Number

Chapel Hill, Nc, Us

Plantation, Florida, Us

NationsBenefits: Provides fintech solutions for managed care providers.Role Summary: Building of NationsBenefits Retail Network through Partnerships, Product Management, Business Development, and Product Marketing.Key Achievements:Recruited to establish and lead the development of a retailer network from the ground up. Successfully expanded the network through the integration of NationsBenefits’ software into major point-of-sale system partners including Toshiba, NCR and Pioneer. Additionally, developed a proprietary POS system tailored for independent retailers.• Expanded Tier 1 Retailer Network to 34,000 stores nationwide including Walmart, CVS, Walgreens, Kroger, Dollar General and Publix.• Developed a benefits-focused POS solution for independent pharmacies and grocers to accept filtered spend debit cards for OTC (over-the-counter drugs) and healthy food benefits.• Opened up adjacent recurring revenue streams including closed loop ACH payments and digital CPG promotions with profit margins of over 72%.• Executed a comprehensive go-to-market strategy including press releases, in-store marketing (in 9 languages), sales collateral, tradeshow promotions, branding, and direct-sales efforts.• Led cross functional team focused on product deployment, enrollment, setup, fulfillment, training, and support.• Fine Fare Supermarkets stated: “This revolutionized the way we do business with health plan members.”• Developed roadmap for future-phase planning.

Durham, North Carolina, Us

Toshiba Global Commerce provides retail technology solutions to the world's largest retailers.Strategic Direction Developed strategic direction for next generation product concepts in adjacent spaces such as Payments, Data Analytics, Digital Marketing and Unified Commerce spaces utilizing FinTech, AI, Augmented Reality, and Blockchain technologies. A thought leader representing Toshiba in press and public speaking engagements. Partnerships Determined strategic fit and partner engagement, led negotiation and deal closing. o Payments – Monetized Toshiba’s previously untapped $1.4T in transactions which pass through its system each year. Engaged with PayPal to utilize its Venmo and PayPal digital wallets for use in the physical store.o Digital Marketing – Architected expansion into digital in-store promotions leveraging blockchain, augmented reality and major payments partners to provide a closed loop marketing solution giving CPG companies (Consumer Packaged Goods) the ability to attribute a sale to a specific promotion or coupon. Revenue share SOM $216 MM o Machine Learning - Worked with in-house data analytics team and AI partners to build tools for retailers and CPGs to gain insight into shopper needs and preferences. Enabled grocery chains to monetize the store and increase margins by allowing packaged goods companies to segment, target and communicate relevant offers to consumers while in the aisle at the point of decision making.o Digital Grocery – Developed a cost-effective alternative to Instacart that allowed retailers to keep their customer data, control the customer experience and retain revenue on product mark-ups and digital advertising. Integrated partnerships covering e-commerce front end, the gig worker “pickers” and the last mile orchestration to generate significant profit for the grocer. Toshiba revenue share SOM $67 MM

The Adams Apprenticeship connects Carolina's top entrepreneurial student talent with successful founders, funders and execs at high-growth ventures. Apprentices are all-in entrepreneurs tasked with building relationships within the Adams Advisors in order to accelerate their entrepreneurial careers. https://www.linkedin.com/groups/8183318Offered mentoring and guidance to student start-ups

Duke Startup Challenge is designed to help the Duke University entrepreneurship community flourish, with a year long entrepreneurship competition followed by an accelerator program. Experienced volunteers act as mentors and contest judges. Students submit business plans and videos competing in three rounds for cash prizes and exposure to the investment community. Provided feedback to dozens of start ups on all aspects of their business plans, presentation videos and viability of their ideas.Offered one-on-one mentorship with the start-ups to provide more in-depth help on improving the concept, presentation and go-to-market plan. Start up segments include Clean Energy, IT, Internet & Media, Healthcare & Life Science, Social Enterprises and Miscellaneous.

Toronto, On, Ca

Invited back to Thomson Reuters to lead cross-functional acquisition teams in the integration of 35+ multinational businesses across North America, Latin America, Australia, South Africa, Asia and Europe ranging in size from $10million to $500million. Migrated ~$1billion in acquired products to Thomson Reuters platforms.Built a repeatable best practice around a clearly defined acquisition strategy. Set integration objectives based on business rationale for the acquisition. Defined metrics based on objectives to determine the integration’s success. Realized acquisition cost and revenue synergies 30% sooner. Use of a repeatable integration process helped the business realize cost and revenue synergies up to 3 months sooner than in prior acquisitions.17% increase in acquired company productivity. Introduced the Employee Experience Program designed to improve employee productivity and key employee retention during the critical integration process. Surveyed 2,000 newly acquired employees and found a direct correlation between communication and productivity levels. By implementing more robust communication plans, acclimation programs, and an overall more welcoming environment, the number of people who felt they were productive in the first 3 months of the acquisition increased by 17%.Identified $3.5million in unrecognized revenue due to professional-services backlog. Strong understanding of business operations led to the uncovering of operational inefficiencies in the acquisition not disclosed in due diligence.Marketing and e-Commerce: Led the efforts to consolidate Thomson Reuters e-Commerce, marketing and social media platform that accommodates efficient delivery of content in a way that is simple, scalable, reduces risk, and supports growth initiatives. Cost savings from consolidation is ~$10.5M per year, additional revenue $9M by year three. Eliminated a potential $400M data breach risk.

Strategy leader for a machine-learning start-up firm that combined Natural Language Processing (NLP) with unstructured text analytics (UTA) in an advanced search methodology in order to create models using filtering rules to select only the relevant information pertaining to a client’s specific questions of interest.Redirected focus towards the Healthcare and Life Science market segments in order to take advantage of the market’s growth potential, the team's expertise and the large presence of life science companies in the Research Triangle area.Created a scalable and repeatable business model by moving away from the legacy one-off consulting model in favor of a recurring revenue SaaS model. An intuitive interface allowed decision makers to perform their own searching at a fraction of the upfront investment required with complex Big Data platforms. The user is no longer required to purchase costly hardware or software nor does it require IT expertise to operate the system. Built alliances with IBM and Kelly Services in order to provide Big Data services to their clients.Redesigned all brand elements including the website and product interfaces. Created multi-step thought leadership campaign which included webinars, blogs, social media, email and video.

UNC Chapel Hill's Adam's Apprenticeship Program Volunteer. Developed product strategy for an early stage start-up that leverages Artificial Intelligence / Deep Learning to make long-term stock market predictions based upon historical fundamentals, financial data and statistical probabilities for hedge funds and Wall Street investment firms. Created product road map with focus on Trill’s differential advantage of longer-term stock market predictions. Defined product features and functionality with revenue and cost projections over a 3-year horizon.Designed adjacent market product line targeting online brokers whose current offerings are unappealing to the Millennial investor.Developed detailed competitor analysis, enabling better product positioning and pricing models.Built marketing and sales plan for each market segment, which included direct sales, social media and third party reselling.

London, London, Gb

Retained by Dialog, a global provider of online based information services, to lead product management following its acquisition by ProQuest from Thomson Reuters in 2008. P&L responsibility for an $80 million Dialog product line.•Saved $250K in annual maintenance and load time costs. Simplified Dialog’s cluttered product offering freeing up resources to focus on new product releases. •Increased overall content margins by 12%. Launch of NewsRoom Plus shifted focus from Intellectual Property with margins of 30% to business and news with margins for 50-60%.•Developed plans for product platform and data center migration. Migration of Dialog product line to the ProQuest platform. Identified key customer needs, platform functionality gaps and potential revenue risks. Planned for compatibility issues during migration to new data center. Developed communications plan for internal and external customers.•Increased communication between product management and development teams. Initiated use of storyboards and personas to help design-teams bridge the contexts of development and use, ensuring product solutions are addressing key customer problems.

Toronto, On, Ca

Integrated fragmented training and support groups spread throughout Europe, North America and Asia Pacific into a single global team for Thomson Reuters, a global provider of legal, financial and scientific information. Managed 8 direct reports and 75 employees• Reduced support center costs 30%. Eliminated redundancies due to acquisitions while simultaneously increasing net promoter scores from 6% to 35% through the launch of Global Knowledge Centers in Europe, Asia Pacific and North America • Reduced call center volume 22%. Developed a self-help solutions web page which enabled clients to find answers to product related questions 24 hours per day. Dialog KnowledgeBase was the 2002 Thomson Award of Excellence winner for knowledge sharing. • Increased satisfaction levels in key clients by 51%. Launched Premier Client Program assigning dedicated teams of specialists to offer search, technical and administrative support • Utilized support staff downtime to generate $250K in new revenue. Utilized staff expertise in research by offering search services to customers who were understaffed or lacked expertise.

Toronto, On, Ca

• Profound product line revenues increase 125% from $8million to $18million by year 3. Revitalized the underachieving Profound market research product line by migrating to a state-of-the-art platform enabling improved functionality, navigation and interface design. • Product Awards. Recognized a shift in the marketplace which led to the creation of easy to use interfaces. Dialog1 was named “E-content Magazine” Editors’ Choice October 2000 and “Information Highways” Best New Business Intelligence Product for 2000. Dialog PRO aimed at the untapped small business segment was named “Information Highways” Best New Business Intelligence Product for 2002.

Master Of Business Administration - Mba

Mba

Bba, Marketing