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John Pool Email & Phone Number

Service Now Technical Consultant@ Footbridge Consulting | Security +, ITIL, ServiceNow CAD, ServiceNow CIS HAM, SAM and Discovery at FootBridge Consulting
Location: Wilder, Idaho, United States 9 work roles 2 schools
1 work email found @saic.com 1 phone found area 888 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email j****@saic.com
Direct phone (888) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Service Now Technical Consultant@ Footbridge Consulting | Security +, ITIL, ServiceNow CAD, ServiceNow CIS HAM, SAM and Discovery
Location
Wilder, Idaho, United States

Who is John Pool? Overview

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Quick answer

John Pool is listed as Service Now Technical Consultant@ Footbridge Consulting | Security +, ITIL, ServiceNow CAD, ServiceNow CIS HAM, SAM and Discovery at FootBridge Consulting, based in Wilder, Idaho, United States. AeroLeads shows a work email signal at saic.com, phone signal with area code 888, and a matched LinkedIn profile for John Pool.

John Pool previously worked as ServiceNow Developer/Implementer at Footbridge Consulting and Service Now Developer at Saic. John Pool holds Masters Of Business Administration, Business Administration And Management, General from University Of Phoenix.

Company email context

Email format at FootBridge Consulting

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{first_initial}{last}@saic.com
76% confidence

AeroLeads found 1 current-domain work email signal for John Pool. Compare company email patterns before reaching out.

Profile bio

About John Pool

Experienced and accomplished ServiceNow Developer, Business Analyst, and SharePoint Administrator with 25 years IT experience. Focused on Hardware/Software management as well as CMDB implementation. Skilled in following Agile Methodologies, ITSM/ITOM and ITIL processes, as well as implementing new processes following industry standards.

Current workplace

John Pool's current company

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FootBridge Consulting
Footbridge Consulting
Service Now Technical Consultant@ Footbridge Consulting | Security +, ITIL, ServiceNow CAD, ServiceNow CIS HAM, SAM and Discovery
AeroLeads page
9 roles

John Pool work experience

A career timeline built from the work history available for this profile.

Servicenow Developer/Implementer

Current

North Andover, Massachusetts(MA), US

I am a ServiceNow developer working with multiple clients in the ITAM space. My specialty is setting up HAM, SAM, and Discovery, however as everything is related, I am also skilled in ITSM and ITOM as well as general "Make ServiceNow do this" enhancements or troubleshooting.

Mar 2024 - Present

Service Now Developer

Reston, VA, US

  • Developed and lead a team of developers to implement and develop solutions inside the ServiceNow Platform.
  • Skills include Sprint Planning, HAM/SAM Implementation, and integration with third party apps. In addition, I develop custom background scripts and business rules to clean up discovery data.
  • Achievements include Establishing cloud discovery from AWS as well as creating scoped applications.
May 2023 - Mar 2024

Cmdb Manager

Reston, VA, US

  • Responsible for the implementation and maintenance of the CMDB tracking over 100,000 CI’s.
  • Skills include SAM and HAM administration, data import and integration, and report/dashboard creation.
  • Achievements include SCCM integration from 8 airbases as well as legacy asset discovery.
Jan 2022 - May 2023

Asset And Procurement Analyst

Reston, VA, US

  • Provided Logistical support for over 50,000 endpoints across 8 Airbases using ServiceNow.
  • Skills include hardware forecasting, vendor management, and ServiceNow asset import and management.
  • Achievements include designing and implementing a hardware refresh process using the PPM module.
Jan 2020 - Jan 2022

Sharepoint Developer

Chantilly, Virginia, US

  • Administered as well as developed inside several SharePoint collections for the US Navy.
  • Skills include writing custom CSS/JavaScript/Rest API as well as the creation of forms and workflows.
  • Achievements include migrating collections to newer versions and migrating existing websites into SharePoint.
May 2017 - Jan 2020

Implementation Lead

Houston, Texas, US

  • Implemented new service offerings for the Navy and other clients such as the Commonwealth of Virginia.
  • Skills include process and training design, report creation, stakeholder engagement, and project oversight.
  • Achievements include Design and implementing a ServiceDesk using ServiceNow for the State of Virginia.
Jan 2012 - Apr 2017

Quality Assurance Manager

Hp

Palo Alto, CA, US

  • Responsible for quality monitoring and assurance across a multi-site ServiceDesk.
  • Skills include general management, server administration, and custom reporting using SQL/MS Access.
  • Greatest achievement was the creation and implementation of the processes to earn ISO9001 Certification.
Jul 2007 - Jan 2012

Business Relations Supervisor

  • Managed and was an escalation point for a team of 20 IT support specialists.
  • Skills include AD user administration, advance troubleshooting, and customer care skills.
  • Achievements was having the team have the highest FCR and the lowest call time across 20 other teams.
Nov 2005 - Jul 2007

Help Desk Analyst

  • Was a first line support specialist for the largest internal network in the world. Handled and resolved numerous calls on everything from MS Exchange, Network Connectivity, Proprietary DoD applications, Hardware.
  • Recognition- Recognized as ranked 4th out of 200 other Help Desk Agents in based on key metrics such as phone quality, first call resolution, and average handle time two months after being hired
  • New Hire Training- Was the sole trainer for several new hire class of agents. Trained each class of 8-10 people how to succeed at their job. Training included how to use agent tools including call ticking software and.
  • Team Lead- Was the second level of support for my team. Handled my team’s customers escalations while concurrently taking customer calls. Numerous times I would be handling 3 or four escalations while solving my own.
Feb 2005 - Nov 2005
2 education records

John Pool education

Masters Of Business Administration, Business Administration And Management, General

University Of Phoenix

Bachelor'S Degree, Agriculture Systems Management

University Of Idaho
FAQ

Frequently asked questions about John Pool

Quick answers generated from the profile data available on this page.

What company does John Pool work for?

John Pool works for FootBridge Consulting.

What is John Pool's role at FootBridge Consulting?

John Pool is listed as Service Now Technical Consultant@ Footbridge Consulting | Security +, ITIL, ServiceNow CAD, ServiceNow CIS HAM, SAM and Discovery at FootBridge Consulting.

What is John Pool's email address?

AeroLeads has found 1 work email signal at @saic.com for John Pool at FootBridge Consulting.

What is John Pool's phone number?

AeroLeads has found 1 phone signal(s) with area code 888 for John Pool at FootBridge Consulting.

Where is John Pool based?

John Pool is based in Wilder, Idaho, United States while working with FootBridge Consulting.

What companies has John Pool worked for?

John Pool has worked for Footbridge Consulting, Saic, Perspecta, Hp Enterprise Services, and Hp.

How can I contact John Pool?

You can use AeroLeads to view verified contact signals for John Pool at FootBridge Consulting, including work email, phone, and LinkedIn data when available.

What schools did John Pool attend?

John Pool holds Masters Of Business Administration, Business Administration And Management, General from University Of Phoenix.

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