• Responsible for day to day operations of all the partner venues for event execution.• Ensuring that all the financial targets are met with regards to partner billing.• Key person in managing and maintaining the Customer Relationship Management for partner key contacts• Maintaining customer satisfaction as per set targets• To ensure that the business is operated to the highest standards in line with the mission statement and values• Responsible for day to day operations as… Show more • Responsible for day to day operations of all the partner venues for event execution.• Ensuring that all the financial targets are met with regards to partner billing.• Key person in managing and maintaining the Customer Relationship Management for partner key contacts• Maintaining customer satisfaction as per set targets• To ensure that the business is operated to the highest standards in line with the mission statement and values• Responsible for day to day operations as per set standards• Ensuring that the department operates within agreed budgets and achieve agreed targets• To ensure service delivery is as per the set expectations and that everything is carried out & adds value for the partner/customer• Pro-actively develop & train subordinates and work with HR and the leadership for employee development and succession planning.• Conduct appraisals for all direct reports on a quarterly basis and give them feedback and work with HR on areas of improvement and individual development plans. Show less

• Maintain and provide strength to the company’s brand position in the assigned regional marketing area.• Interact with marketing leads to develop and supervise regional marketing budget• Identify specific regional marketing goals and objectives.• Develop an execution plan and manage field team by implementing plan.• Recommend strategies to integrate into local regional marketing plans.• Analyze and supervise local competition.• Manage clients, businesses and other… Show more • Maintain and provide strength to the company’s brand position in the assigned regional marketing area.• Interact with marketing leads to develop and supervise regional marketing budget• Identify specific regional marketing goals and objectives.• Develop an execution plan and manage field team by implementing plan.• Recommend strategies to integrate into local regional marketing plans.• Analyze and supervise local competition.• Manage clients, businesses and other stakeholders• Ensure that Production for Events and Road Shows and continuously thrive to enhance it.• Seamless management of connects events and blitz.• Enforce Process Improvements and drive compliance• Enforce process adherence and compliance by all the teams• Ensure the teams' adherence to set process, SLAs and Quality standards.• Timely reporting and analysis.• Support Marketing director on crisis management and local media relations.Team Management • Performance Management of the team• Regular feedback and course correction• Reward and recognize the right talent on time• Be aware of the current updates and communicate to the team on a timely basis.• Conduct and manage team meetings• Recruit and train team members• Monitor, guide, support and encourage the team to reach their self-development and initiatives Show less

• Manage the team of expatriate’s staff working at the camp to increase their motivation.• Supervise and take part in the training of staff, according to the rules of HSE, Food Hygiene, and Safety, HACCP, etc.• Carry out regular inspections of the accommodation, common areas, dining area, stores (dry and cold rooms) in order to ensure that cleaning and maintenance work has been carried out in accordance with Company • Responsible for requests made to warehouse, stocking and stock… Show more • Manage the team of expatriate’s staff working at the camp to increase their motivation.• Supervise and take part in the training of staff, according to the rules of HSE, Food Hygiene, and Safety, HACCP, etc.• Carry out regular inspections of the accommodation, common areas, dining area, stores (dry and cold rooms) in order to ensure that cleaning and maintenance work has been carried out in accordance with Company • Responsible for requests made to warehouse, stocking and stock checking, in addition, to cost control reporting according to the rules made by the Company, always ensuring a minimum stock quantity for each item• Monthly Inventory with reported expiry date of all products.• Inventory and record of sales of mini-market or bonded store (in case it exists), filling the relative form.• Data gathering to determine Camp operations• Development and maintenance of forecast• Enforce all Camp Operations protocols and guidelines (cost-saving measures, risk policies, contract approvals)• Effectively communicate Corporate Office objectives and requirements to support sourcing, and logistical processes; drive the process for the Camp• Rooms management to minimize the financial impact to the firm • Serve as a single point of contact for both the Project Management and the Camp accommodation.• On-site support to ensure adherence to standards and specifications, for successful project execution• Ensured all logistical details including room set-up, transportation, housing, and food and beverage are planned effectively.• Participated in contract negotiations and evaluations with a variety of vendors for meetings.• Generated reports on registration, function, Accommodation, travel, finance and tracked projected and actual expenditures. This was vital for analyzing the projected cost verses the actual expense and in tracking financial results and adjusting the budgeting for future projects. Show less

Join as fresher to Verzion Techincal Inbound Pilot Process Assist the US Client with Trouble Shooting steps For Internet Connectivity Issue Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing… Show more Join as fresher to Verzion Techincal Inbound Pilot Process Assist the US Client with Trouble Shooting steps For Internet Connectivity Issue Obtains client information by answering telephone calls; interviewing clients; verifying information.Determines eligibility by comparing client information to requirements.Establishes policies by entering client information; confirming pricing.Informs clients by explaining procedures; answering questions; providing information.Maintains communication equipment by reporting problems.Updates job knowledge by studying new product descriptions; participating in educational opportunities.Accomplishes sales and organization mission by completing related results as needed.Promote To Manager On Duty ( Work Force Management )Provide real-time monitoring via available tools (Verint Real-Time Adherence, Avaya CMS Supervisor, T3, etc.) and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Operations teams to achieve service level goals / business objectives for a multi-site operation.Maintain constant communication with Operations teams to coordinate needed staffing adjustments based on current and forecasted results.Produces call volume forecasts on a daily, weekly, monthly and annual basis for multi-site operation.Generates and evaluates staffing schedules, and ensures data updates into scheduling system. Generates short and long-term staffing models and provides recommendations based on analysis· Compares results to forecast and identify opportunities for improvement.Provide daily/intra-day performance reports to leadership.Other related duties as assigned. Show less