A hard working, self motivated and committed professional with more than 20 years’ progressive experience gained within the employment sector, displaying an in-depth knowledge of job hunting, training, associated benefits and barriers to employment. Possesses a strong understanding of labour markets, industries and occupations as well as the welfare system and associated social implications. Dedicated to the provision of an exceptional customer service, incorporating ongoing advice, support and guidance. Works well on own initiative with a high level of self responsibility, plays an instrumental role within a successful and productive team and is a motivational leader, responsible for empowering individuals to achieve their own potential and to make a significant contribution to the full delivery of common goals. With exceptional delegation, workload / time management, organisation, decision making, problem resolution and interpersonal skills, utilizes superior communicative abilities to build, develop and maintain beneficial relationships at all levels.