· Manage a staff of 20 employees at a high volume urban boat rental center· Manage the budget and make all budget related decisions for the Kendall Square location· Assuage all disgruntled customers in a professional and confident manner· Retail sales of canoes and kayaks· Create all training and evaluation materials for employees· Network and create partnerships with other tourism based business in the area to increase trafficand create positive image of Charles River… Show more · Manage a staff of 20 employees at a high volume urban boat rental center· Manage the budget and make all budget related decisions for the Kendall Square location· Assuage all disgruntled customers in a professional and confident manner· Retail sales of canoes and kayaks· Create all training and evaluation materials for employees· Network and create partnerships with other tourism based business in the area to increase trafficand create positive image of Charles River Canoe and Kayak.· Manage the seasonal set up and take down of Kendall Square canoe and kaytak rental site,including design of docking and storage system and organization of customer flow· Complete basic canoe and kayak repairs· Oversee food and beverage stock and sales Show less

Managed all site specific operations.

developed and implemented educational based before and after school care for elementary aged children.