John Tran Email & Phone Number

Lockhart, Texas, Us

Fairlawn, Ohio, Us

• Managed AlienVault SIEM/IDS program, responsible for implementation, and 24/7 alerting and assisting clients with remediation of security events• Assisted in auditing CMMC DFARS NIST controls• Windows server and network administration, implementation, migration, and troubleshooting• Administration and troubleshooting for virtualized environments (VMware vSphere/ESXi and Hyper-V)• Administration and troubleshooting for Cisco VOIP solutions• Help desk support via N-able N-Central• Backup implementation, troubleshooting, and recovery

Cleveland, Oh, Us

• Worked directly with the City of Cleveland and Neighborhood Progress to create logos and marketing messages for Clean and Green Cleveland initiative and Gay Games 9 commercial logos. • Helped local small business to rebrand their image through logos, marketing collateral, business cards and websites. • Consulted for national professional beauty brands such as on principal marketing materials and website designs.

Solon, Oh, Us

• Maintain and provide guidance on all technology needs, which include: data backup systems, employee laptops, telephony and mobile devices, and audio visual equipment for regional education events• Serve as senior designer with an international design team to develop FUEL logo identity and packaging for all product lines (wet line, cutting shears, heat styling tools, etc.)• Responsible for developing Wordpress/Magento website (fuelhair.com), HTML email campaigns and managing outside developers for additional website functionality• Work cross functionally with VP of Sales and Marketing team to create product collateral to appeal to all levels of the sales distribution chain: B2B – distributors and salons and B2C – stylists and consumers• Primarily responsible for event photography, product photography and image retouching

Solon, Oh, Us

Marketing & Design• Developed initial ONE logo identity and packaging for product lines• Supervised and develop the graphic design team through all projects • Served as primary point of contact with web development company to create first company website – Joomla and Magento based• Created in-house second (current) company website on Magento platform and developed custom modules with outside vendors for enhanced functionality• Managed company Facebook promotions and campaigns to successfully increase reach• Experienced in creating and delivering HTML email campaigns and managing customer email listsIT• Proposed and executed plan for entire IT infrastructure – server, email, network, storage, telephony and print services• Administrator for SBS 2011 and Office 365• Coordinated with tradeshow production vendor to establish IT needs for corporate tradeshow booth – Touch screen computer based photo booths and POS systems• Primarily responsible for photography equipment, product photography and image retouching• Provided on-site and remote help desk assistance for entire company (75% Mac environment)

Simi Valley, California, Us

Marketing & Design• Developed packaging for new product lines (EPS flat irons and hair dryers, KORE flat and curling irons and holiday bundle packs)• Supervised and developed graphic design team through all projects (two graphic designers)• Collaborated with overseas manufacturers to develop new products and packaging concepts• Primary designer of marketing and sales collateral (brochures, catalogs, presentations and other materials)IT• Oversaw entire internal and external IT infrastructure for company• Administrator for SBS 2003 (Exchange 2003), Blackberry Enterprise, Mitel VOIP telephony System• Coordinated with multiple vendors/services to move company servers, infrastructure and client desktops (two large company office moves)• Tested and evaluated new devices and software for integration with existing networks, servers – iPhone, iPad, Mac computers• Provided on-site and remote help desk assistance for entire company - approximately 40 employees (20% Mac environment)• Evaluated multiple digital asset management (DAM) software platforms for possible deployment.• Awarded company honor of Outstanding Contribution in 2010

Richmond, In, Us

• Modernized the corporate logo and visual brand appearance of this company, the world’s largest brush manufacturer• Layout upgrades to main product catalog making it easier to read and understand• Generated design concepts solely based upon the basic needs of the ad, i.e. just show a particular product line

• Provided on-site IT support to troubleshoot computer hardware, software, and network problems• Assisted in creation of Access database to assist in promotional pricing levels for different manufacturers• Revamped print collateral and corporate identity for increased appeal to distributors• Refreshed product catalog for greater aesthetic appeal and navigation

• Successfully launched the niche product café in Ohio, in which the organization was featured in three local newspapers and two national magazines• Setup IT infrastructure for POS, accounting and vinyl graphic decal cutting services• Designed and maintained company website• Provided consulting advice to motorsport customers and assisted them during their high performance automobile build up• Initiated and developed marketing strategy that increased sales by 300% in the second year of operation and increased revenues by 200%.

Mba, Marketing & Entreprenuership

Ba, Biology