• Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.• Create and design a training curriculum.• Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.• Develop and deploy training systems for new products, procedures, and standards; new territory openings; and development programs for all levels of the store and field-based employees• Coordinates with all departments to create and maintain a schedule of activities leading up to and supporting the opening of each new store opening. • Ensures the highest levels of training standards at all New Store Openings.• Leads the process for recruiting, identifying, and selecting Certified Hospitality and Production Trainers.

• Executes leadership role at New Restaurant Openings (when needed) to include NRO Lead development, Trainer development, and Team member coaching.• Manages all administrative tasks associated with each NSO before, during, and after the opening in a timely fashion.• Manages the proper execution of all NRO processes, systems, and standards

Duties Include: Making sure the restaurant is in gold standard state. Greeting guest and follow all 18 steps of service. Checking that all food going out is perfect. With the use of multi-tasking, making sure all tables are happy with refills, food, and payment.Achievements: Regional Trainer, Permanent server that closes the store, and received 4 over 90% scores in secret shops.