With over 11 years of experience in both product management and project management, I currently hold the position of Head of Journal Management at Elsevier. In this role, I lead a dynamic cross-functional team dedicated to crafting innovative products that empower individuals in their career journeys. Prior to my tenure at Elsevier, I served as a Lead Production Coordinator at Straive, where I drove enhancements in our products and services. My contributions included harnessing advanced analytics, implementing robust big-data solutions, developing and maintaining models, and facilitating the integration of new data sets.Beyond the professional sphere, I am a devoted sports blogger, an active sports enthusiast, and a passionate football aficionado. My love for writing has been a lifelong pursuit, rooted in my early days of enjoying reading and composing editorials. This passion ultimately steered my career path, leading me to the fulfilling roles I hold today.As a Senior Journal Manager and Project Coordinator with a distinguished publisher, I have played a pivotal role in orchestrating multifaceted operations, serving as a catalyst for organizational success. My professional journey has been characterized by the following key attributes:Team Leadership: I take pride in my proficiency in nurturing and motivating highly focused teams. These teams, under my guidance, have consistently outperformed expectations and surpassed the company's predetermined benchmarks for success. This track record underscores my leadership and team-building acumen.Project Management Expertise: My hands-on experience in end-to-end Project Management equips me with the skills needed to oversee projects with precision and effectiveness. This includes a keen ability to conceptualize, plan, execute, and monitor projects to ensure they meet or exceed predefined objectives.I possess an exceptional aptitude for analysis and problem-solving, making me adept at identifying challenges and devising innovative solutions. My analytical rigor is an asset in addressing complex issues and optimizing processes.These diverse experiences have not only enriched my professional growth but also reinforced my commitment to aligning my career with my genuine interests and aspirations.If you wish to discuss potential opportunities within your organization, please don't hesitate to reach out to me via email at june13john@gmail.com, or you are welcome to connect with me on LinkedIn.
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Senior Journal ManagerElsevierChennai, Tn, In
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Journal ManagerElsevier Aug 2019 - Present
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Journal ManagerElsevier Aug 2019 - Mar 2024IndiaCommunication Hub: As the focal point between Publishers, Editors, and Authors, your role is pivotal in maintaining effective communication. You should ensure that all parties are updated on the status of journal submissions, reviews, and publications. Promptly address queries and concerns from these stakeholders.Team Management: Managing a team of typesetters from different companies can be complex. Establish clear communication channels, set expectations, and monitor progress closely. Ensure that the typesetters understand the formatting and style requirements for each journal.Deadline Management: You work on deadlines based on half-yearly and annual targets. Use project management tools and techniques to track progress, allocate resources effectively, and meet these deadlines consistently.Training and Onboarding: When training new team members, develop a comprehensive onboarding process. Provide them with the necessary resources, guidelines, and mentorship to ensure a smooth transition into their roles. Handling pilot projects can be a great way to assess and refine their skills.Performance Monitoring: Set individual and team targets and regularly assess performance. Provide constructive feedback and support to help team members meet their objectives.Production Process Management: Managing the production process involves balancing budget constraints, meeting timelines, and maintaining quality standards. Implement efficient workflows and continuously look for ways to improve processes.Change Management: Collating change assessment results and presenting change authorization packages is crucial for maintaining quality and consistency. Be meticulous in documenting and communicating changes to team members.Financial Management: Keep track of post-publication charges and waivers to ensure that the financial aspect of journal management is well-maintained. Work closely with the finance team to manage these aspects effectively.
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Project Coordinator & Senior Production EditorSpi Global Oct 2015 - Jul 2019Chennai, Tamil Nadu, IndiaMy primary focus has been on ensuring the delivery of high-quality project outcomes within established timelines. This entails meticulous oversight of project progress and the dissemination of weekly status reports to all project stakeholders. This transparency fosters effective communication and alignment throughout the project lifecycle.I function as the central point of contact for all matters pertaining to book deliverables and quality-related issues. This responsibility involves not only streamlining communication but also facilitating swift and effective resolutions to any challenges that may arise.Maintaining a sharp eye on user requests and complaints, I diligently oversee the resolution process by regularly reviewing open tickets, generating daily reports, and conducting weekly reviews. My objective is to ensure that user concerns are promptly addressed, and that the organization remains in compliance with established standards and expectations.I am adept at handling escalated issues, driving their resolution, and liaising with management to resolve complex challenges. Additionally, I actively contribute to the improvement of our support operations by sharing best practices with team members. This collaborative approach enhances the overall quality of support services provided.Performing the role of Production Editor and follows up on signed contracts, obtain materials, analyze them and send the files for peer review before moving them to production.Responsible for training the new joiners on the process and the deliverables of a location account.Handling queries and monitors the projects and track the progress of the manuscript submissions through the production process until the project is completed.Responsible for all Client Communication/ Notification. -
Senior Research AnalystRelsci Llc Jun 2013 - Jun 2015Chennai, Tamil Nadu, IndiaResolution Validation: A crucial aspect of my role involves verifying the resolution of issues with end-users. This ensures that the reported problems are effectively addressed, and user satisfaction is maintained.Recovery Call Management: I have effectively managed recovery calls, demonstrating my ability to coordinate and oversee the resolution of issues, especially in critical situations where rapid recovery is essential.Readiness Assessments: I conduct thorough readiness assessments to evaluate various aspects of our systems and processes. I then present my findings in a clear and comprehensible manner, facilitating informed decision-making and improvements.Disaster Recovery Planning: I take a lead role in planning and coordinating Disaster Recovery Exercises. This involves meticulous preparation and execution, ensuring that our systems and teams are ready to respond effectively in the event of a disaster or critical incident.First-Level Incident Management: I categorize and prioritize incidents efficiently, swiftly assessing their impact and urgency. This helps in streamlining the incident management process and ensures that the most critical issues are addressed promptly.Incident Routing: My role also includes the responsible routing of incidents to the respective support teams. I ensure that incidents are directed to the team’s best equipped to handle them, expediting resolution and minimizing downtime.
John R Education Details
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7.5 -
7.0
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Spartan School
Frequently Asked Questions about John R
What company does John R work for?
John R works for Elsevier
What is John R's role at the current company?
John R's current role is Senior Journal Manager.
What schools did John R attend?
John R attended Anna University, Anna University, Spartan School.
Who are John R's colleagues?
John R's colleagues are Rupa Rai, Naveen Kumar, Elaine Steinborn, Maria Josa Nismal, Natalia Mordovina-Wright, Elena Henríquez Núñez, Kiran Dhaliwal.
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