John R. Crawford Email and Phone Number
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Entrepreneurial-minded senior executive with consistent successes in starting, building, growing and improving the profitability, performance and value of organizations. Experienced planner, leader and specialist at identifying and capturing business opportunities. Results-oriented decisive leader; adept at forging lucrative relationships with owners, key partners and vendors. Creative thinker having deep industry knowledge and keen business savvy with emotional intelligence, engaging interpersonal style and laser sharp focus to deliver results in key performance areas. Business Expansion – Doubled number of franchise locations and increased traffic in existing markets, generating significant increase in sales; spearheaded international revenue growth and added 18 locations globally. Cost Control and Margin Optimization – In multiple roles made significant improvements in margin and profitability through training and team accountability.Operational Excellence – Instilled cultures of excellence, elevated standards, provided tools and training, implemented KPIs, facilitated certifications and drove continuous improvement.Innovative Problem Solving - Developed support team to improve franchise operations. Developed and led plan to align franchise owners on brand standards. Turnarounds – Promoted to turnaround both brands, exceeding sales and profit targets.Team and Individual Leadership – Enabled promotions of dozens of employees, many of whom became area directors and above. Additional Skills…• Relationship Building and Professional Networking• Communication and Organization • Technology Enablement• Talent and Team Development• Fiscal Accountability and Management• Strategic Business Planning and Execution • Sales and Marketing Strategies• Franchise and Company Operations• Global Expertise• Cross Cultural Training and Development• Process, Productivity and Efficiency• Change Management• Diversity and Inclusion
The Melting Pot Restaurants
View- Website:
- frontburnerbrands.com
- Employees:
- 58
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Chief Executive OfficerThe Melting Pot RestaurantsTampa, Fl, Us -
Executive Vice PresidentFront Burner Brands Mar 2020 - PresentTampa, Florida, United States -
CooRoy'S Hawaiian Fusion Cuisine Oct 2017 - Jan 2020Dallas/Fort Worth AreaDeveloped and executed business strategy to position Roy’s for growth. Restructured and mentored a cohesive senior leadership team to support improvements in all disciplines of the business leading to significant improvement in operations, guest experience, brand awareness, sales trends and financial results.Impact highlights included…Redesigned and streamlined menu resulting in significant improvements in execution, guest satisfaction, food cost and labor efficiencies. Identified revenue growth opportunities in all channels including 3.7% growth in Private Dining and 24% growth in Gift Cards through incentive programs and improved 3rd party relationships with Costco and Blackhawk.Led culinary, design and construction teams in developing prototype kitchen; designed to utilize 40% less space, reduce labor and serve as model for new restaurant openings.Developed and Implemented remodel plan for existing restaurants that resulted in an 11% sales increase for the trailing 12 months in our test restaurant. Established growth strategy through development of licensing agreement and the launch of a licensing and investor microsite. -
Vice President Of Franchise Development And OperationsRuth'S Chris Steak House 2009 - 2017Promoted based on prior success in elevating quality of operations in franchise and company-owned restaurants, driving positive change in brand alignment, customer loyalty, market share, sales, financial results, franchise and corporate relations and collaboration. Led 31 franchise owner groups, 81 restaurants, eight franchise-support GM’s and sales in the hundreds of millions of dollars. Drove operational improvements around guest experience, marketing, traffic and financial performance. Oversaw new restaurant site selection, design, construction, management and training. Implemented and facilitated certification process and comprehensive training on restaurant operations to elevate knowledge and consistency of execution. Impact highlights included…• Opened 26 domestic and 7 international restaurants.• Improved, sales, royalties and financial results nine years in a row and reduced receivables.• Rolled out largest menu change in company history with 100% franchisee participation.• Won Nation’s Restaurant News “Choice in Chains” award five years running.• Created and implemented on-boarding process for new franchisees.• Established and deployed professional development program for multi-unit operators. -
Regional Vice PresidentRuth'S Chris Steak House 2008 - 2009Appointed based on prior success in driving rapid improvements in franchise operations to improve performance of 12 company restaurants generating tens of millions of dollars in revenue. Top graded management in three of the most challenged locations. Improved consistency in operations and implemented sales plans. Designed and implemented financial discipline. Implemented programs to improve guest and employee experience, and increase longevity of facilities and equipment.Impact highlights included…• Boosted guest satisfaction metrics to record levels.• Improved traffic and sales trends in the region double digits.• Reduced cost and improved profit margin by double digits• Lowered repair/maintenance, capital and utilities costs. -
Regional Vice President Of Franchise OperationsRuth'S Chris Steak House 2007 - 2008Recruited into fast-track role based on industry expertise and reputation to improve support infrastructure, brand alignment, operations, sales and financial results within franchise system. Led 13 franchise owner groups, 21 restaurants generating sales over nine figures. Developed and implemented improved communication infrastructure. Built management and training team process to support restaurant openings. Streamlined support visits vs audit approach around the business needs of the franchisee. Defined new and improved KPIs to enhance operations and strengthen brand alignment.Impact highlights included…• Opened four restaurants.• Put the franchise organization on the path to improved performance across multiple metrics prior to being appointed to regional VP. -
Vice President Of Worldwide Franchise OperationsBennigan’S 2006 - 2007Led 50 franchise owner groups, 138 restaurants, five regional franchise directors, with domestic and international sales of well into the hundreds of millions of dollars. Developed and implemented quality assurance audit used by regional directors. Designed and executed growth strategy with franchise partners in South Korea. Served as member of Franchise Advisory Council.Impact highlights included…• Opened 11 international and 7 domestic restaurants, generating tens of millions of dollars in sales.• Improved sales trends, royalties and financial results two years running.• Enhanced consistency and quality of operations. • Added six restaurants in South Korea, to a total of 32. -
Regional Vice PresidentBennigan’S 2004 - 2006Led five area directors, four marketing managers, one HR director, 43 restaurants, with total sales of hundred million-plus. Developed and executed a strategic business plan for the Florida Region. Improved overall consistency in operations.Impact highlights…• Top graded team, stabilized management turnover and implemented best hiring practices.• Improved sales trends and financial results.• Region selected for new menu and media testing due to excellence in leadership and operations, eventually rolled out in 50% of domestic markets operating at standard. -
Senior Area And Regional Franchise DirectorBennigan’S 2002 - 2004Led four regional managers, 32 restaurants. Supported four franchise groups and trained all new area directors. Impact highlights…• Improved overall consistency in operations, sales trends and financial results.• Successfully supported renewal efforts within all Metromedia brands.• Developed and promoted four regional managers to area directors. -
Area DirectorBennigan’S 1993 - 2002Led overall operations of 12 restaurants throughout Florida. Impact highlights…• Developed Central Florida market from 6 to 12 restaurants.• Mentored and promoted 30% of managers in region.• Appointed to train first international franchise group, paving the way for global expansion.• President’s Award 1995 and Area Director of the Year 1997 and 2000. -
General ManagerBennigan’S 1987 - 1993Led overall operations of two high profile, highly profitable restaurants in Central and South Florida.Impact highlights…• General Manager of the Year 1991 and 1993, and Champion Award 1992.• Led rebuild and reopen of South Florida restaurants after Hurricane Andrew prior to most competitors. -
General Manager | Assistant ManagerMcdonald'S 1982 - 1987
John R. Crawford Skills
John R. Crawford Education Details
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Hamburger University - Mcdonald'S Industry-Leading Corporate Training Facility Since 1961Boc, Ioc, Aec Training
Frequently Asked Questions about John R. Crawford
What company does John R. Crawford work for?
John R. Crawford works for The Melting Pot Restaurants
What is John R. Crawford's role at the current company?
John R. Crawford's current role is Chief Executive Officer.
What is John R. Crawford's email address?
John R. Crawford's email address is jc****@****ris.com
What is John R. Crawford's direct phone number?
John R. Crawford's direct phone number is +140787*****
What schools did John R. Crawford attend?
John R. Crawford attended University Of Central Florida, Hamburger University - Mcdonald's Industry-Leading Corporate Training Facility Since 1961.
What are some of John R. Crawford's interests?
John R. Crawford has interest in Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, The Arts, Home Decoration.
What skills is John R. Crawford known for?
John R. Crawford has skills like Restaurant Management, Franchising, Restaurants, Hospitality, Food And Beverage, Multi Unit, Menu Development, Catering, Food Service, Food, Hospitality Management, New Restaurant Openings.
Who are John R. Crawford's colleagues?
John R. Crawford's colleagues are Matt Zurcher, Brogan Thomas, Meghan Morrison, Matt Milczarek, William White, Dan Mullins, Stephanie Green.
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