John Ramirez is a Head of Business Strategy and Operations, Regulatory Affairs, Patient Safety, and R and D Quality (RSQ) at Gilead Sciences. Colleagues describe them as "John brings a wealth of strategic and project management skills in the deployment of leading customer engagement solutions. As IT Project Manager, John was the key business and technical liaison for the development, integration and launch of Virgin America’s innovative loyalty program, Elevate. John marshaled resources, translated business goals into actionable technical terms, executed a novel redemption strategy and deployed a comprehensive customer engagement platform. John… Show more" and "John is a thorough delight in all possible meanings of the phrase -- he is delightfully thorough as well as thoroughly delightful no matter what happens. He quickly grasped both the marketing and IT needs for the team we worked on together. He was a solid advocate for the consumer (Guest in Virgin parlance) and tirelessly looked for alternatives if the right thing to do wasn't at first the easiest thing to do. He kept the team appropriately informed and focused on the immediate… Show more"