John Randle Email & Phone Number

1701 West Old 56 Hwy, Olathe Kansas 66061

Initiates, develops, and maintains a successful contract relationship.A regional transportation service provider Servicing Johnson County Transit and Para Transit systems. OPERATIONS LEADER responsible for the overall management and coordination of all activities relative to facilities and equipment operations, maintenance, and administrative departments. Scope of responsibilities includes: • Handles all contractual services to include administrative functions, information systems, parts purchasing, and inventory control.• Ensures compliance of all company procedures and policies to include First Quality Management (FQM) requirements.• Ensures services are provided within budget and action plans developed and implemented to improve operational efficiencies.• Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment).• Ensures compliance of local, state, and federal laws and regulation (EPA, OSHA, DOT, ADA, and EEOC).• Analyzes, prepares, and develops budgets and forecasts.• Negotiates operating budgets and contractual terms with customers.• Assesses resource needs, problems, and trends and plans accordingly.• Develops action plans to ensure customer retention.• Provides and promotes effective communications with customers.• Provides leadership and guidance to develop location and company bench strength.• Satisfies client, corporate, and contractual reporting requirements and needs.

Johnson County, Kansas

First Group America, Overland Park, Kansas • 2010- presentA regional transportation service provider servicing Johnson County, Kansas. OPERATIONS LEADER responsible for managing and coordinating all activities relative to facilities and equipment operations, maintenance, and administrative departments. Scope of responsibilities includes: • Develops and implements system policies, procedures, programs, and area specific objectives• Ensure operating efficiencies• Responsible for labor relations and labor negotiations• Actively represent the companies interest with regard to all private, government and regulatory agencies• Handle specific HR issues including unemployment claims, FMLA certifications, Leaves of Absence, etc• Coordinates the development of procedures for administrative assistant, dispatchers and operators• Assist with preparation of annual budget(s).

Manager, Human Resources Shared ServicesResponded and created a more efficient HR service delivery to reduce costs and increase customer focus for better quality outcomes to ensure that HR makes a strategic contribution in deed as well as words. Responsibilities included aligning HR with the business, while performing the role of “employee champion” that gives HR distinctive value.Key Results:TALENT MANAGEMENT:Created and managed effective and efficient processes for managing Shared Services talent, including staffing, performance management processes, employee relations, succession planning, and organizational design which included continual refinement and improvement of HR tools and processes. CULTURE MANAGEMENT: Enhanced, defined and created a positive work culture for assigned client groups in all aspects of work environment and policies. TEAM MEMBER RELATIONS: Worked with managers and associates to resolve/solve complex relationship, structural and performance issues.

Managed a staff of 28 in four areas (Operations, Production Services, Change Management and Facilities). Team functions range from monitoring enterprise mission critical applications and systems, enterprise scheduling and report distribution for over 900 locations to faciliating all equipment additions and removals from the 42,000 square foot Data Centers in two geographic locations.

- Managed 4 areas (Production Services, problem management, Field UPS systems, Change Management) with a headcount of 11.- Consulted and provided leadership in the consolidation and move of the Roadway Corporation Data Center (outsourced to a third party vendor) from Pittsburgh, PA to Akron, OH. - Key task force contributor, designed an alternative staffing program as part of a synergy plan implementation which simultaneously addressed staff and cost-savings needs with significant process improvements. - Spearheaded project to optimize production services; after careful analysis, all critical production systems were moved from Akron, Oh. to Overland Park, Ks.- Directed the field UPS systems team in the management of over 30 critical field site UPS systems that allowed business critical locations to remain functional during weather or power related outages.Implemented an enterprise document management system. This solution resulted in a $2,500,000 savings.

Managed a 24x7 shop of Operations, Network, and Data Center personnel.

Resposible for job scheduling on mulitple platforms of companies critical jobstreams (i.e. payroll, accounting, revenue, etc.)

Supervisor of a 24x7 shift of Operation Support personnel, console, print, and tape operations. Managed companies mission critical systems and applications.