 Responsible for all aspects of DHL account oversight, managing drivers, routing, billing, scheduling, and payroll.  Able to bring DHL to 100% on time deliveries and pick-ups. Oversaw dispatch, ensuring driver loads, timely pick-ups and deliveries on other accounts. Supported safety program. Provided maintenance oversight, including parts ordering, and keeping trucks fixed timely.

Director of Operations Responsible for trucking company with 3 terminals, located in Massachusetts, New Jersey, and Georgia, reporting directly to owner. Serviced the New England, Mid-Atlantic, and Mid-West regions which included expedited and time-sensitive freight. Managed all aspects of scheduling, dispatching, maintenance, billing, interviewing, hiring, and training. Interacting with customers daily; negotiating rates, contracts, and sales. Technology Integration: Converted paper logs to electronic logs in all tractors to ensure accuracy of hours of service for DOT and HOS compliance. Redesigned driver lane protocols, idle times, and regulated trucks to 68mph realizing immediate efficiencies and cost savings. Confirm maintenance of DOT, FMCSA, and HOS regulatory compliance.