Remain an active presence within Power Integrations IT hierarchy on a short-term basis to remotely support and bring up-to-speed replacement after relocating in early 2020. Serve in a highly visible, dual role involving the combination of the previous position with a newly developed Data Security Contractor and Systems Administrator role, holding full accountability for boosting the organization's security posture. Administer information security controls and endpoint protection by… Show more Remain an active presence within Power Integrations IT hierarchy on a short-term basis to remotely support and bring up-to-speed replacement after relocating in early 2020. Serve in a highly visible, dual role involving the combination of the previous position with a newly developed Data Security Contractor and Systems Administrator role, holding full accountability for boosting the organization's security posture. Administer information security controls and endpoint protection by creating new rules for authenticating user privileges and access management to sensitive and proprietary information.Secure and transfer data to storage locations and fortifying backups for local and cloud retention based on a revised classification strategy. Show less

Held full accountability, in close association with the Network Infrastructure team, for the company’s entire global infrastructure platform. Developed project plans for effective stewardship of the department’s annual operating budget to drive YOY cost reduction in infrastructure services. Played a pivotal role in driving the transformation of legacy solutions to modernize the infrastructure’s functionality. Managed the entire lifecycle of infrastructure upgrades hosted in a cloud environment… Show more Held full accountability, in close association with the Network Infrastructure team, for the company’s entire global infrastructure platform. Developed project plans for effective stewardship of the department’s annual operating budget to drive YOY cost reduction in infrastructure services. Played a pivotal role in driving the transformation of legacy solutions to modernize the infrastructure’s functionality. Managed the entire lifecycle of infrastructure upgrades hosted in a cloud environment to ensure reliability and site performance. Engaged with executives to objectively analyze the organization’s ability to absorb changes and ensure maximum up-time during system tests, upgrades, and deployment-related activities.Evaluated new hardware and software that provided solutions, improved infrastructure, and decreased security risks and exposure to ransomware.Analyzed system requirements to lead the team in resolving application issues by understanding the interdependencies across the entire infrastructure.Participated in the architectural and infrastructural decisions to administer on-going monitoring/testing of the environment to ensure operability of all IT assets. Vetted and negotiated with vendors to procure IT-related assets needed to maintain optimal site performance remaining cognizant to keep costs within accepted budget thresholds. Assumed responsibility over escalated incident response activities to ensure that proper protection or corrective measures occurred.Oversaw all IT compliance activities for SOX audits and Common Security Framework (CFO) and the International Organization for Standardization (ISO) certifications.Drafted communication cadences on project status, disseminated updates to all stakeholder levels, and completed daily check-ins to keep the team on track with expected SLAs. Show less

Designed and implemented infrastructure solutions to improve efficiency of servers, network devices, and data communications. This included installing, configuring and supporting workstations, servers, network hardware, Storage, DNS/DHCP, Microsoft / Linux OS and other needed services. Configured applications and hardware to maximize efficiency and provide business continuity security. Engaged with leadership regarding system status/performance and to scheduling infrastructure upgrades.… Show more Designed and implemented infrastructure solutions to improve efficiency of servers, network devices, and data communications. This included installing, configuring and supporting workstations, servers, network hardware, Storage, DNS/DHCP, Microsoft / Linux OS and other needed services. Configured applications and hardware to maximize efficiency and provide business continuity security. Engaged with leadership regarding system status/performance and to scheduling infrastructure upgrades. Understood workflows to provide application and system status reports to monitor system performance and modified existing software to correct errors, upgrade interfaces, and performance.Translated business requirements into detailed system-level system specifications and evaluated requirements against current system capabilities.Served as an information resource to resolve support issues beyond the expertise of junior-level technicians and stood as the primary point of contact on all escalated incidents.Investigated system problems and provided solutions using specific product knowledge, system utilities, and operating environment protocols. Show less

Completed onsite and remote desktop/laptop maintenance, printer and peripheral repair, desktop installation, application support, software installations, troubleshooting, and end-user support. Interacted with network services and systems engineering to identify core network/application issues and restore PC related disruptions. Simulated user problems to resolve operating difficulties and recommended system modifications/training to reduce user issues. Diagnosed printer, desktop, and… Show more Completed onsite and remote desktop/laptop maintenance, printer and peripheral repair, desktop installation, application support, software installations, troubleshooting, and end-user support. Interacted with network services and systems engineering to identify core network/application issues and restore PC related disruptions. Simulated user problems to resolve operating difficulties and recommended system modifications/training to reduce user issues. Diagnosed printer, desktop, and peripheral incidents and coordinated needed repairs to resolve computer system problems and evaluated the company’s IT infrastructure's continual health.Served as the first and primary contact for users seeking technical assistance by responding to the helpdesk ticketing system and emails to prioritize projects.Created operating system imaging required to update and deploy new user computers and maintained all certification levels to enable the necessary training and end-user instruction. Show less