John Ratulowski Email & Phone Number

Chicago Ridge, Il, Us

Mount Prospect, Illinois, United States

Providing on-site training to the Operations department in order for daily operation and logistic services to be met.Coordinate the recovery and tender of freight at local airports.Breakdown freight when it returns to office.Monitor drivers to ensure customer pickup and delivery expectations are met.Assist in the preparation of packaging materials and cold chain supplies when required by clients for pick up.Monitor and maintain cold chain for all shipments arriving at the airports and freight held at office awaiting instructions/clearance for delivery.Monitor clearance status and enter updated notes for Customer Service and origin offices.Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.Monitor, respond to and action personal and group email accounts in a timely mannerMonitor all “On-Hold” shipments for export and/or delivery approvalMonitor and update the Outbound Flight MonitorProficiency in Cold Chain Management which will include but not limited toGel Pack/Packaging preparationGel Pack/Packaging refurbishmentGel Pack/Packaging configurationAssist all Leadership Team Members in all daily functions and/or activities neededMaintain all individual Training Records, Certificates and Qualifications and complete tests by due dateEnsure proper storage of shipments at airlines and office.Report all complaints, concerns and issues to management immediately.Must be able to work overtime as necessary.Perform related/ other duties as assigned

Ohare

Fuel aircrafts