John Rayner Email & Phone Number

Colombes Cedex, Fr

Wilmington, De, Us

Management of the Property and Casualty Insurance Program for a chemical company with over 50 locations worldwide, 9,000 employees and over $4,000,000,000 in annual sales.• Working closely with insurance brokers on policy renewals, premium and service negotiations, data gathering for underwriters, and day to day insurance operations.• Assist in the management of company surety and bonding.• Assisted in the structuring of COVID protocols, supply chain risk mitigation, Russian/Ukraine sanction compliance, and insurance solutions for ESG Climate Change requirements. • Assist contract management and legal team in the review of contracts. • Claims reporting and working directly with legal team and Third-Party claims administrators.• Review of auto ID card, certificates of insurance, evidence of property insurance, and policies.

Wilmington, De, Us

• Provide insurance customer services for agency clients, potential customers, and staff. Current commercial customers include; State and local government agencies, manufacturing, banking, commercial real estate and service industry companies.• Responsible for policy and contract reviews of new clients. Working directly with sales producers and new clients at sales meetings, working on proposals and coverage evaluations. • Review and issue Auto ID card, Certificates of Insurance, and Policies for clients.

West Chester, Pennsylvania, Us

• Agency consultant for property and casualty commercial claims, including Professional, Workers Comp, D&O, E&O, Crime, and EPLI for agency clients, potential customers, and staff. Customers include non-profit social service organizations government agencies, various colleges, charter schools, Delaware public school districts as well as local manufacturing, banking, retail and service industry companies.• Set up and report claims to over 20 different insurance carriers for agency customers.• Advise policyholders and agency employees on various coverage and claims questions.• Work with adjusters to oversee progress of claims for the client, discuss plans of action, and give claim status update reports to insureds.• Work with producers and new clients at sales meetings. Also, assist gathering information on loss runs, safety committees, physician panels, calculating loss ratios and providing claim summaries

Assistant to the Vice President/Risk Manager. Handling, adjusting, and oversight of automotive, general liability, medical professional liability, property, and workers compensation policies, claims, and risk management services for a privately held company. Businesses included a large medical transportation company, Keystone Quality Transport, with a fleet of over 300 ambulances and paratransit vehicles, assisted living facilities, a physical therapy company, and a commercial real estate company (Media Real Estate) with over 180 commercial properties.Worked with outside brokers for the companies’ carrier based insurance coverage. Assisted in the gathering of loss information, negotiating terms and premiums with each broker, and provide input on the final selection of insurance coverage. Assisted in the maintenance of the companies’ self-insured program, which includes an approved self-insured auto liability program. Provided monthly claim reports to ownership. With our self-insured claims; I would investigate and adjusted claims personally, conduct on site investigations, research evidence, evaluating reserves, work with defense attorneys, recommending defense or settlement of claims to ownership, negotiate settlements and handling all aspects of the claim until its completion. With our carrier-based high deductible coverage, I would oversee, discuss plans of action, and give settlement authority to outside carrier adjusters.Review, record and issue payments of legal bills and other claim related expenses. Implement and operated the company’s subrogation program.Process certificates, Auto ID cards, loss runs, and other data for self-insured program.Back up to the Worker’s Compensation adjuster, when they are on vacation or out sick. Established and organize the company’s Safety Committee, running meetings, training employees on new safety practices and procedures.

Philadelphia, Pa, Us

• Claims adjuster handling multi-state commercial general liability, products liability, and automotive claims for large corporate accounts (Staples, Penn Traffic, etc.) as a third party administrator (TPA). • Investigating and adjusting new claims, evaluating reserves, interviewing witnesses, give advice on risk management issues, and handling all aspects of the claim until its completion. • With large clients, participated in regular face-to-face claim review meetings, and site visits with sales staff.

• Adjust medical professional and general liability claims for various hospitals and healthcare companies as an outside claims representative. Territory included PA, DE, NJ, and NY.• Investigating new claims, conduct on site investigations, research evidence, evaluating coverage, interviewing witnesses, taking photographs, medical research, doing various data searches to check for possible fraud.• Evaluate claims by reviewing medical records, case law and theories of liability, and recommending to my manager and the insured if the claim needed to be defended to trial or settled, and what the settlement range should be.• If the claimant files a lawsuit, I would assign appropriate legal counsel, handle the litigated claim, review all expenses, formulate a defense strategy and settlement authority if it applies, and monitor the progress of the case until trial.