As part of the Strategy, Marketing and Sales (SMS) Business Unit (BU), the role works with and supports the various business units within the organization.  The role of Senior Manager, Astronaut and Customer Experience is to create distinctive and exclusive visits and events for our citizen astronauts and guests. Leadership of a team of hospitality professionals that are tasked with creating on site, as well as remote bespoke events to further the experience of our citizen astronauts and… Show more As part of the Strategy, Marketing and Sales (SMS) Business Unit (BU), the role works with and supports the various business units within the organization.  The role of Senior Manager, Astronaut and Customer Experience is to create distinctive and exclusive visits and events for our citizen astronauts and guests. Leadership of a team of hospitality professionals that are tasked with creating on site, as well as remote bespoke events to further the experience of our citizen astronauts and guests. Show less

The Inn at Laguna Beach and The Laguna Beach House are two iconic properties set in Laguna Beach California .  The Inn at Laguna Beach is perched atop the cliffs overlooking and directly adjacent to historic Main Beach and offers unparalleled and sweeping views of the Pacific Ocean.  The Laguna Beach House is located on the Pacific Coast Highway and is two blocks from the Inn and offers a quaint SoCal chic appeal and an homage to classic surfing hotels from the mid 20th century.  The role as… Show more The Inn at Laguna Beach and The Laguna Beach House are two iconic properties set in Laguna Beach California .  The Inn at Laguna Beach is perched atop the cliffs overlooking and directly adjacent to historic Main Beach and offers unparalleled and sweeping views of the Pacific Ocean.  The Laguna Beach House is located on the Pacific Coast Highway and is two blocks from the Inn and offers a quaint SoCal chic appeal and an homage to classic surfing hotels from the mid 20th century.  The role as Area General Manager for the properties has been to continue a pattern of a high level of service while increasing revenue and profitability. Show less

The AAA Four Diamond rated Santa Ynez Inn, a small inn, with an atmosphere of understated, unspoiled luxury in the heart of Santa Barbara California wine country. The responsibility at the Inn was the continuation of high level service delivery and culture as well as being more effective in driving profitability for ownership as well as the development of a new catering operation to include bespoke events for both leisure and corporate clients.

The 320 Guest Ranch is one of the largest guest ranches in the country and borders Yellowstone National Park.  The ranch operation closely resembles that of a boutique hotel with unique lodging options, popular free-standing restaurant, large banquet and event operation, and a horse operations program.  My focus at the ranch was to increase revenue through a rigorous sales and marketing effort, drive profitability for ownership, as well as attain high guest satisfaction results with the… Show more The 320 Guest Ranch is one of the largest guest ranches in the country and borders Yellowstone National Park.  The ranch operation closely resembles that of a boutique hotel with unique lodging options, popular free-standing restaurant, large banquet and event operation, and a horse operations program.  My focus at the ranch was to increase revenue through a rigorous sales and marketing effort, drive profitability for ownership, as well as attain high guest satisfaction results with the operating areas of the ranch. Show less