• I implemented a modified Waterfall/Agile approach using iterative approach tracked by MS-Project.• Designed the eCommerce web site for the new product line and integrated it into mainline business process.• Worked with web site developer to implement and test all web site functions including Regression Testing.• Defined & Implemented IT environment including Network requirements to support business needs.• Conducted End-To-End (E2E) Testing including Business and external… Show more • I implemented a modified Waterfall/Agile approach using iterative approach tracked by MS-Project.• Designed the eCommerce web site for the new product line and integrated it into mainline business process.• Worked with web site developer to implement and test all web site functions including Regression Testing.• Defined & Implemented IT environment including Network requirements to support business needs.• Conducted End-To-End (E2E) Testing including Business and external clients plus volume & stress testing.• Write E2E Test Plans & Test Cases in conjunction with all stakeholders plus report results.• Defined SDLC-based Change Management, Project Management & Quality Management Systems.• Project Managed IT projects, schedule, resources and budget including interdependencies and variances. Show less

• I implemented a modified Waterfall/Agile approach using iterative approach tracked by MS-Project.• Designed the eCommerce web site for the new product line and integrated it into mainline business process.• Worked with web site developer to implement and test all web site functions including Regression Testing.• Defined & Implemented IT environment including Network requirements to support business needs.• Conducted End-To-End (E2E) Testing including Business and external… Show more • I implemented a modified Waterfall/Agile approach using iterative approach tracked by MS-Project.• Designed the eCommerce web site for the new product line and integrated it into mainline business process.• Worked with web site developer to implement and test all web site functions including Regression Testing.• Defined & Implemented IT environment including Network requirements to support business needs.• Conducted End-To-End (E2E) Testing including Business and external clients plus volume & stress testing.• Write E2E Test Plans & Test Cases in conjunction with all stakeholders plus report results.• Defined SDLC-based Change Management, Project Management & Quality Management Systems.• Project Managed IT projects, schedule, resources and budget including interdependencies and variances. Show less

• Lead EDI group Change Management team to SAfe Agile. I am Safe Agile certified.• Worked with Agile Scum Master and Agile team as EDI Interface to implement SAfe Agile.• Worked with Business stakeholders to define User Stories and UAT testing.• Lead SIT test team to understand User Stories and create Test Plans and Test Cases• Worked with Implementation team to work within the Agile SAfe environment• Conducted End-To-End (E2E) Testing including Business and external clients… Show more • Lead EDI group Change Management team to SAfe Agile. I am Safe Agile certified.• Worked with Agile Scum Master and Agile team as EDI Interface to implement SAfe Agile.• Worked with Business stakeholders to define User Stories and UAT testing.• Lead SIT test team to understand User Stories and create Test Plans and Test Cases• Worked with Implementation team to work within the Agile SAfe environment• Conducted End-To-End (E2E) Testing including Business and external clients plus volume & stress testing.• Write E2E Test Plans & Test Cases in conjunction with all stakeholders plus report results.• Determined initial projects to be migrated from the SDLC-based approach in conjunction with SAfe Agile coach.• Included working with Agile Coach, Project Management team, Business Analysts, Developers & Testers.• Defined new processes and procedures for SAfe Agile with Agile coach & experts.• Provide Management with progress reports and presentations in conjunction with SAfe Agile coaches.• Project Manage QA Test Projects Unit Test, System Test, Regression Test, End-To-End Testing, User Acceptance Testing, Defect Management, Coordinated Master Test Plan and User Acceptance Testing.• Develop Test Strategy and Master Test Plan with SIT and UAT to meet stakeholders Requirements• Work with SIT & UAT to determine Testable Requirements plus Requirements Traceability Matrix.• Provide requirements and guidance for all test data and test environment needs including Risk Based Testing• Collect Daily Testing Metrics and Developed Reports Status to program and Quality Assurance Leadership• Hold Daily Status meetings with all Test Leads and Project Management including Defect Management• Produce QA Test Evaluation Summary Document, incl. metrics and facilitated ‘Go/No-Go’ decision process. Show less

• Implemented formal Change Management Processes and Procedures plus Business Process Improvement• Defined SDLC-based Change Management, Project Management & Quality Management Systems.• Project Managed IT projects, schedule, resources and budget including interdependencies and variances.• Designed the eCommerce web site for the new product line and integrated it into mainline business process• Worked with Sales to define and document Business Requirements including volume sales… Show more • Implemented formal Change Management Processes and Procedures plus Business Process Improvement• Defined SDLC-based Change Management, Project Management & Quality Management Systems.• Project Managed IT projects, schedule, resources and budget including interdependencies and variances.• Designed the eCommerce web site for the new product line and integrated it into mainline business process• Worked with Sales to define and document Business Requirements including volume sales projections plus Profit & Loss accountability.• Worked with web site developer to implement and test all web site functions including Regression Testing• Conducted QA System Testing, End-to-End Testing and User Acceptance (UAT) Testing• Enhanced Order Processing, Inventory Management & Supply Processes Show less

• Project Managed Test Coordination including Unit Test, System Test, Regression Test, End-To-End Testing, User Acceptance Testing, Defect Management, Coordinated Master Test Plan and User Acceptance Testing.• Managed QA Test Teams and Engineers – on-site, multiple US Locations, Europe and offshore with IBM India.• Single point of contact of accountability for all QA Testing and ensure compliance to AT&T SDLC/IT-RUP• Worked with Project Managers to determine Testable Requirements… Show more • Project Managed Test Coordination including Unit Test, System Test, Regression Test, End-To-End Testing, User Acceptance Testing, Defect Management, Coordinated Master Test Plan and User Acceptance Testing.• Managed QA Test Teams and Engineers – on-site, multiple US Locations, Europe and offshore with IBM India.• Single point of contact of accountability for all QA Testing and ensure compliance to AT&T SDLC/IT-RUP• Worked with Project Managers to determine Testable Requirements plus traceability back to Technical Requirements and Business Requirements.• Wrote Test Plans and devised test cases that were traceable back to stakeholder requirements• Used HP Quality Center to track and work bugs to resolution plus track Test Case progress.• Provided QA guidance for best practices and expectations for eCommerce and mainline business teams.• Created and maintained QA Test Schedule, content and quality of all deliverables plus results.• Identified and escalated issues and risks relating to QA Testing.• Produced QA Testing Report, including metrics and facilitated ‘Go/No-Go’ decision process. Show less

• Recommended and implemented Change Management SDLC improvements with cross-functional on-shore and off-shore teams across the Development process through to QA and into Production.• Project Managed offshore development and QA teams in India and Singapore plus onshore QA team• Wrote Test Plans and devised test cases that were traceable back to stakeholder requirements• Used HP Quality Center to track and work bugs to resolution plus track Test Case progress.• Provided QA… Show more • Recommended and implemented Change Management SDLC improvements with cross-functional on-shore and off-shore teams across the Development process through to QA and into Production.• Project Managed offshore development and QA teams in India and Singapore plus onshore QA team• Wrote Test Plans and devised test cases that were traceable back to stakeholder requirements• Used HP Quality Center to track and work bugs to resolution plus track Test Case progress.• Provided QA guidance for best practices and expectations for eCommerce and mainline business teams.• Developed detailed project plans and work schedules plus allocated and monitored tasks quality and timeliness of project deliverables, milestones and tasks• Developed QA entry and exit criteria metrics for vendors and company development departments• Defined metrics and measurements plus integrating them into the existing processes and procedures. Show less

• Project Managed Customer, Program Management, Development and QA for all cross-functional teams.• Managed project scope and budget and assured compliance with SDLC processes and procedures• Wrote Test Plans and devised test cases to match stakeholder requirements• Developed detailed project plans and work schedules plus allocated and monitored tasks quality and timeliness of project deliverables, milestones and tasks• Defined metrics and measurements plus integrating them into… Show more • Project Managed Customer, Program Management, Development and QA for all cross-functional teams.• Managed project scope and budget and assured compliance with SDLC processes and procedures• Wrote Test Plans and devised test cases to match stakeholder requirements• Developed detailed project plans and work schedules plus allocated and monitored tasks quality and timeliness of project deliverables, milestones and tasks• Defined metrics and measurements plus integrating them into the existing processes and procedures.• Determined Customer Business Requirements and convert into Technology Requirements.• Results from above produced 15%+ increase in productivity and 10%+ reduction in costs. Show less

• Successfully Managed & Project Managed all QA Software and Hardware Projects and the QA Data Center.• Product Managed, including SOW, products developed for the USA Market. Designed User Experience interfaces for cross-functional team of Development in Japan, QA, Sales/Marketing and Customer Support.• Devised and maintain test plans, project plans, requirements, bug management, issue escalation, align business and technical goals and objectives in conjunction with ISO 9000 processes… Show more • Successfully Managed & Project Managed all QA Software and Hardware Projects and the QA Data Center.• Product Managed, including SOW, products developed for the USA Market. Designed User Experience interfaces for cross-functional team of Development in Japan, QA, Sales/Marketing and Customer Support.• Devised and maintain test plans, project plans, requirements, bug management, issue escalation, align business and technical goals and objectives in conjunction with ISO 9000 processes and procedures.• Successfully initiated and implemented Automated Testing system: Mercury WinRunner• Results from above: 15%+ increase in productivity and 20%+ reduction in process costs. Show less

Y2K Migration: Hardware & Software

• Managed and Project Managed QA Processes and Procedures with cross-functional teams for all QA projects

• Managed daily ongoing support for the company’s 24/7 Network Based Production and Development Systems

• Successfully Managed & Project Managed all QA Projects for software and hardware products

• Manager System Software projects to upgrade IBM MF Data Centers Systems and Networks: USA & Canada