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John Roach Email & Phone Number

Customer Success leader with extensive experience in renewal retention, upsell, engagement growth and project management at CDW
Location: Atlanta Metropolitan Area, United States, United States 11 work roles 2 schools
1 work email found @rootstock.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@rootstock.com
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Current company
CDW
Role
Customer Success leader with extensive experience in renewal retention, upsell, engagement growth and project management
Location
Atlanta Metropolitan Area, United States, United States

Who is John Roach? Overview

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Quick answer

John Roach is listed as Customer Success leader with extensive experience in renewal retention, upsell, engagement growth and project management at CDW, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at rootstock.com and a matched LinkedIn profile for John Roach.

John Roach previously worked as SR Customer Success Manager at Cdw and Oracle Consultant at Freelance. John Roach holds Bs, Business Administration - Marketing from Northeastern University.

Company email context

Email format at CDW

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{first_initial}{last}@rootstock.com
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AeroLeads found 1 current-domain work email signal for John Roach. Compare company email patterns before reaching out.

Profile bio

About John Roach

Trusted advisor that grows customer retention, revenue growth, building executive relationships and customer advocacy champion.Functional expertise in manufacturing, supply chain management, logistics and lean manufacturing

Listed skills include Leadership, It Strategy, Solution Selling, Oracle Product Data Hub, and 46 others.

Current workplace

John Roach's current company

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CDW
Cdw
Customer Success leader with extensive experience in renewal retention, upsell, engagement growth and project management
AeroLeads page
11 roles

John Roach work experience

A career timeline built from the work history available for this profile.

Sr Customer Success Manager

Current
Cdw

Vernon Hills, IL, US

- Drive all Customer Success activities for Device as Service (DaaS) pilot offering of Windows and Apple OS devices under a managed service model- Pilot phase goal is to have 19,000 devices under contract, with recognize revenue targets of $12million- By 2031 Device as Service (DaaS) marketplace will exceed $1.8trillion worldwide.

Sep 2024 - Present

Oracle Consultant

Freelance
Jul 2024 - Sep 2024

Senior Account Manager

San Ramon, California, US

Transitioned from Customer Success role to help build out Account Management team focused on maximizing revenue opportunities in the areas of: renewals, new license, upsell, new product features and services. Drive AI across Rootstock ERP platform to provide additional decision making capabilities for end users.

Jan 2024 - Jul 2024

Senior Customer Success Manager

San Ramon, California, US

* Customer Success champion supporting 25 small to medium size manufacturing companies across the United States. Unique blend of leveraging functional manufacturing/supply chain expertise to drive success and optimize the customer experience.* Customer advocate delivering ERP solutions solving complex customer problems * Internal champion to help Rootstock.

Feb 2022 - Dec 2023

Senior Customer Success Manager - Strategic Customers

Burlington, Massachusetts, US

* Focused on Chef Strategic East Coast customers in Financial Services, Retail, Government & Public Sector accounts * Achieved 142% of 2021 ARR renewal goals* Strong contributor in post acquisition to rebuild customer success team strategies

Dec 2020 - Feb 2022

Oracle Independent Consultant

Technology Impact Consulting Llc

* Provided Oracle best practices EBS On-Prem to Cloud conversion services * Developed Oracle Cloud ERP roadmaps * Successful solutions architect role with Salesforce and AFL Fiber Optic manufacturer* Trained and developed high performance supply chain teams at client companies

Oct 2018 - Dec 2020

Customer Success Manager

Austin, Texas, US

* Generated $20M new business in both software services and hardware sales * Optimized support investment by becoming trusted advisor to C-level executives* Trained and developed junior customer success managers to handle more complex accounts.

Nov 2014 - Jul 2018

Senior Principal Technical Account Manager

Austin, Texas, US

* Managed technical team of managers and leads supporting $60+ million annual renewable support and professional service engagement at large US bank* Renewed 5-year, $5M customer support critical escalations engagements while maintaining profit margins of 45%

Dec 2008 - Nov 2014

Functional Supply Chain Management Roles

Multiple Industries

- Production planning- Sales & Operations Planning - Forecasting- Strategic Planning & Account Management - Senior Procurement buyer- Master Scheduling- Lean Manufacturing- Subcontract / off-shore program management- Materials Manager- Extensive experience in various mixed mode manufacturing environments- Oracle e-Business ERP implementation expertise in.

Jun 1985 - Jan 2006
2 education records

John Roach education

Bs, Business Administration - Marketing

Northeastern University

Ms, Information Technology

Lesley University
FAQ

Frequently asked questions about John Roach

Quick answers generated from the profile data available on this page.

What company does John Roach work for?

John Roach works for CDW.

What is John Roach's role at CDW?

John Roach is listed as Customer Success leader with extensive experience in renewal retention, upsell, engagement growth and project management at CDW.

What is John Roach's email address?

AeroLeads has found 1 work email signal at @rootstock.com for John Roach at CDW.

Where is John Roach based?

John Roach is based in Atlanta Metropolitan Area, United States, United States while working with CDW.

What companies has John Roach worked for?

John Roach has worked for Cdw, Freelance, Rootstock Software, Progress, and Technology Impact Consulting Llc.

How can I contact John Roach?

You can use AeroLeads to view verified contact signals for John Roach at CDW, including work email, phone, and LinkedIn data when available.

What schools did John Roach attend?

John Roach holds Bs, Business Administration - Marketing from Northeastern University.

What skills is John Roach known for?

John Roach is listed with skills including Leadership, It Strategy, Solution Selling, Oracle Product Data Hub, Cloud Consulting, Consulting, Information Security, and Requirements Analysis.

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