John Robayo Email & Phone Number

Dade City

Wesley Chapel

•Gather patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.•Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.•Initiate the medical record by creating and processing the patient care record folder.•Maintains record availability by processing… Show more •Gather patient information by collecting demographic information from a variety of sources; interacting with registration areas and physicians' offices; retrieving information from automated printer.•Maintains master patient index by completing assigned portion of daily audit trail; corrects and communicates problems according to established procedures.•Initiate the medical record by creating and processing the patient care record folder.•Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.•Retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes.•Deliver charts to assigned areas of the hospital by following established routing procedures.•Keep health care providers informed by communicating availability or unavailability of the record.•Maintain quality results by following hospital standards.•Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.•Maintain patient confidence by keeping patient records information confidential. Show less

Carrollwood

• Perform accurate and timely provider research, verification and analysis. Including verification of license status utilizing designated web pages when new providers are added to the system.• Perform research to respond to inquiries and interpret policy provisions to determine most effective response.• Resolve provider load issues within established documented processes.• Ensure the proper supporting documentation exists and is maintained on file for all load processes. • Load… Show more • Perform accurate and timely provider research, verification and analysis. Including verification of license status utilizing designated web pages when new providers are added to the system.• Perform research to respond to inquiries and interpret policy provisions to determine most effective response.• Resolve provider load issues within established documented processes.• Ensure the proper supporting documentation exists and is maintained on file for all load processes. • Load and maintain provider data. • Respond to inquiries from provider field staff, • Resolve critical errors forwarded from the claims department.• Update tracking database.• Responsible for building and maintaining positive business relationships with business partners.• Assist in special projects.• Maintain high quality work.• Meet productivity expectations.• Work Auto Analyzer Reports. • Perform other duties as assigned• Complete assignments thoroughly, accurately and on time. Show less

Tampa/St. Petersburg, Florida Area

• Provide training lasting from 2 hours to 4 days to physicians, and medical personnel that were required to use the system in a day to day basis.• Demonstrate products to potential customers when the company is selected as a final competitor in addition to conducting product demonstrations.• Attend quarterly training to keep up to date with current internal and external software developments.

Tampa/St. Petersburg, Florida Area

• Oversee and maintain daily administrative operations to enhance and support a cohesive and efficient office environment.• Communicate with Physicians and Physician's staff, medical records staff, clients and client's families in order to effectively meet the clients needs.• Provide accurate documentation in order to immediately resolve issues between clients and providers if the documentation is ever needed.• Maintain front office operations in accordance to the company policy.

Bachelor Of Science, Healthcare Administration

Activities and Societies: Saint Leo Statistic study group leader, Event coordinator.

Bachelor Of Science (B.S.), Health/Health Care Administration/Management, 3.5 Gpa

Associates, Spanish