John Robert Email & Phone Number

Grand Forks, Nd, Us

Thief River Falls, Minnesota, United States

Identify and troubleshoot user PC issues relating to software and hardware. Setup and issue new devices to users as part of new employee on-boarding and routine equipment upgrades.

Thief River Falls, Minnesota, United States

Collect part lead time information from suppliers and ensure the most up to date lead times were uploaded in the system for inventory planning purposes. Analyze lead time trends to identify discrepancies or possible windows where inventory planning can be optimized to ensure the correct stock levels needed for warehouse.

Thief River Falls, Minnesota, United States

Monitored and maintained credit accounts for business customers and processed credit card issues for hobbyist customers. Cleaned and re-organized assigned business accounts, accounting for over $1m dollars in past due payments to bring accounts to current. Investigated and analyzed discrepancies between customer's system and our own to ensure that all owed monies were payed and all credits owed were paid out.

Grand Forks, North Dakota, United States

Managed overall store operations and trained new employees on best customer service practices, register operations, and store cleaning policy. Maintained store inventory through ordering of stock with different vendors and ensured that all product was rotated through to maintain freshness.

Rapid City, South Dakota, United States

Actively maintained and troubleshot Instruments and Flight Control systems on the B-1b aircraft for a fleet of 15+ aircraft. Deployed twice for 6 months each and helped maintain 100% on time launch for deployed operations. Led and supervised teams of up to 10 subordinate Airmen and expedited maintenance for two different maintenance specializations.