I informed Prospects in the Chicagoland Area about the benefits of utilizing PuroClean’s services so they know PuroClean is a good option for their customers when one of their customers reports interior damages. I also communicated the benefits of PuroClean’s services to people in the general public at various Community Events such as Golf Outings, Community Expos, and Farmers Markets.• Assisted in Marketing Efforts that led to an Increase in Total Revenue for the Business from $750,000 in 2022 to $1,200,0000 in 2023.• Completed daily sales routes by visiting 12-15 Prospects / Day on average and informing them how they and their customers can benefit from PuroClean’s services. • Informed prospects of 4 primary Mitigation services, as well as Reconstruction services. • Tracked daily, weekly, and monthly activities by utilizing Excel Spreadsheets. • Developed a monthly schedule for seeing prospects, and adjusted schedule as territory expanded. • Scheduled appointments for Project Manager to do inspections of customers’ homes and commercial properties, as well as advised customers on which services were necessary to restore a customer’s home or commercial property back to normal after disaster occurs. • Coordinated with Insurance Companies and Customers to determine the amount of coverage a customer has for Mitigation and Repairs, and what services the customer wanted performed on his or her home. • Assisted prospects and customers throughout the Chicagoland Area and Northwest Indiana.• Completed Sales and Marketing Routes in Northwest Indiana from May of 2023 until July of 2024.• Scheduled, Organized, and Completed 2 CE Classes for Chicagoland Area and Northwest Indiana in 2024.• Assisted with Interviewing and Hiring New Marketing Rep for Northwest Indiana.• Developed Territory in Northwest Indiana so Franchise Owner could Open New Warehouse in Schererville, Claim Territory with PuroClean Corporate Headquarters, and Hire new Marketing Rep for Territory.

I assisted Manufacturer's Reps and Customers with answering technical questions on products, providing quotes, updating Reps on the status of their orders, ensuring their orders ship in a timely manner, and billing inquiries. • Managed Accounts for Manufacturer’s Reps throughout the US and Canada with accounts in states and provinces of all regions of both US and Canada, with approximately 15 accounts in total. • Communicated with Engineering, Supply Chain Team, Production, Shipping, and Accounting Departments on a daily basis. • Provided Mifab Crossovers for Competitor's Products based on Competitor's Part # and Spec Sheet. • Provided Quotes to Reps for trench drain, interceptors, Stainless Steel (SS) Drains, floor drains, roof drains and cleanouts based on Project Specifications provided by engineers and customers. • Coordinated with the Shipping Department for Pickups from Main warehouse in Chicago, IL for Manufacturer’s Rep located in the Chicagoland Area. • Processed Orders for Reps and communicated the status of orders to Reps and Customers. • Scheduled orders for Trench Drain, Interceptors, and SS Drains to finish in production. • Processed and investigated RMAs for Reps, and communicated the status of RMAs after a decision has been made by the management team. • Coordinated with the Accounting Department for billing inquiries, including credits for RMAs.• Completed weekly report with order status and estimated ship dates listed for all open orders.

I assisted customers throughout North America with booking trucks to pick up and deliver their materials in a timely manner.• Generated $2,800 in Revenue for TQL in 1 week.• Utilized a variety of methods to generate leads and prospect for new customers.• Initiated 100+ phone calls / day.• Performed market research to provide customers with accurate quotes for cost of transportation.• Negotiated rates with both customers and carriers.• Arranged appropriate truck for transportation needs of customers based on the request of the customer and the commodity being shipped.• Served customers by providing quotes promptly, following up on quotes, securing available options, and informing customers regarding the status of their load.• Initiated check calls to carriers to ensure the truck was on time for pickup and delivery; any delays or issues were promptly communicated to the customer.• Formed partnership with the carrier who specialized in shipments to Mexico.• Developed relationships with customers and earned repeat business.• As a broker, I completed 3 loads / week for my customers.

I assisted customers in medium and large organizations with IT purchases throughout Mississippi and Alabama.•Generated $240,000 in Revenue for CDW in 2016 taking both day-to-day purchases and large projects into account.•Completed $30,000 Cisco Project for a customer in August of 2016 that involved Cisco ASA 5525 Firewalls and Cisco ISR 4431 Routers.•Completed $38,000 EMC Project for a customer in December of 2016 that involved 2 EMC Unity SANs – the most recent storage appliance on the market for EMC.•Assisted customers with renewals for End Point Protection, Firewall and Backup Software. (Examples: Symantec, Trend Micro, Sophos, Kaspersky, Veritas, SonicWall)•Scheduled calls for customers to speak with CDW technical experts, as well as partner specialists (Examples: HP, EMC, Dell, Palo Alto)•Initiated 40 phone calls / day.•Searched for products in the CDW database to verify that the product had the correct technical specifications that the customer requested.•Followed up with customers on quote requests to ensure that the needs of the customer were met in a reasonable timeframe. •Effectively communicated with administrators to verify that all the correct forms were in place (Credit Application, Verbal Terms, POs, Tax Exempt Status, Bids, etc.)•Tracked orders for customers, and confirmed that the customers received their orders promptly.•Completed RMAs so customers would be able to return purchases that were damaged when they arrived, or in the event that the customer had ordered the incorrect item.•Developed relationships with customers, which helped me to continue to get quote requests, earn repeat business, and opportunities on bigger projects.

SDI Marketing had a contract with Chase to promote the Southwest Airlines credit card. Although my official title was “Team Lead”, I had all the responsibilities of a Sales Manager as I was responsible for the results at Midway Airport. I motivated, trained, and developed all of my team members. I held all team members accountable for attendance, effort, and results. I mentored and developed meaningful, mutually beneficial business relationships with most of my team members.•Co-managed 10 team members who work at 2 kiosks in Midway Airport.•Trained and instructed sales associates in regards to company policy and relevant sales techniques.•Created the weekly schedule.•Coordinated with sales associates to be certain both kiosks were properly staffed from 7:00 AM until 7:00 PM.•Corresponded with upper management by E-mail on a daily basis.•Issued verbal and written warnings; also terminated sales associates when necessary (Example: No-Call, No-Show).•Persuaded 15 customers in a 9-hour shift to apply for a Southwest Airlines Credit Card.•Consistently met or exceeded the target sales goal of persuading 1 person to apply for the credit card every hour of a shift.

City Wide Maintenance Services provides janitorial services, as well as other maintenance and cleaning services to business. The business model is unique to the market in the sense that City Wide provides a variety of services to businesses, whereas many other companies only provide janitorial services. In this sense, City Wide Maintenance Services is a "One-Stop Shop" for all of a business' building and maintenance needs.I scheduled appointments for the business owner to meet with managers who were interested in improving the cleanliness of their facilities. I scheduled appointments by communicating over the phone, by e-mail, and face-to face.• Scheduled 4 appointments in 1 week for the business owner to meet with business owners, managers,and administrators.• Persuaded 2 people in 1 day to meet with the business owner on 5 separate occasions in order toconsider changing janitorial services, and other services that City Wide provides.• Initiated a dialogue with decision-makers by utilizing phone, e-mail, and cold calling; completed 1,000+ activities / month.• Qualified prospective clients to determine their interest and ability in utilizing the services that CityWide provides.• Utilized Microsoft CRM to track sales activities, and schedule follow-up calls / e-mails.

Stratmar had a contract with Chase to promote the Southwest Airlines credit card at Midway Airport. I started as a Sales Associate, and was promoted to the position of Assistant Manager.•Co-managed the 2 kiosks at Midway Airport with another associate while our manager was on his honeymoon.•Persuaded as many as 14 persons to apply for the credit card during the course of a 7-hour shift.•Consistently met or exceeded the target sales goal of persuading 1 person to apply for the credit card every hour of a shift.•Coordinated with co-workers in order to be certain that the kiosks were properly staffed from 7:00 AM until 7:00 PM•Contacted fellow associates in the event of a call-off or no-show, in order to make sure all shifts were covered.•Informed and educated prospective clients regarding the benefits of having a Southwest Airlines Credit Card.•Catered to the needs of particular individuals by suggesting the more suitable of the 2 credit cards that Chase offers to Southwest Airlines customers.

DirectBuy is a furniture club that allows members to purchase furniture at prices that are significantly discounted. DirectBuy is a great option for people who are remodeling their homes or are looking to re-furnish an entire room, whether it be dining room, kitchen, bedroom, or front room.I scheduled appointments over the phone for people to visit the showroom and learn about the benefits of becoming members at Direct Buy. This was primarily done through cold calling. Some warm leads were provided as a result of a mailing campaign. I scheduled as many as 8 appointments in 1 month for people to visit showroom who enrolled in the club. I was 2nd in terms of the overall number of appointments I scheduled that month for people who joined the club, tying one of my supervisors.While working at DirectBuy, I helped in other areas as well. I greeted and met with potential customers when they scheduled appointments to visit the showroom. I persuaded 5 couples who visited the showroom to enroll in a membership. I worked in the warehouse on days that extra help was needed with loading and unloading trucks. When the decision was made to turn half the showroom into a warehouse I stripped the carpet, chiseled away at ceramic tile with a Sawzall, and demolished walls with a sledgehammer. I also helped move all of the furniture and equipment that was in stock from the old warehouse to the new warehouse. Ultimately, I was willing to step up and help the business in any way that I could.