John Robertson Email & Phone Number

San Jose, California, United States

Santa Clara, California, United States

Supports the national repair and maintenance programSupports new office build designs and installation projectsWorks under the direction of the Global Security TeamWorks cross-functionally with internal teams to ensure IT, Network, and other required services are established and optimizedDevelops and maintains relationships with security integrators and partner technology providersUses hands-on field experience to effectively manage installations and vendor effortsSalient Systems Complete View 4.x and 20/20 CertifiedSoftware House CCURE 9000 System Installer/Maintainer CertifiedSoftware House CCURE 9000 Advanced Integrator CertifiedSoftware House CCURE 9000 Enterprise Architecture Certified

Santa Clara

Supervised a security team of six officers at a high-tech corporate facilityOversee that security team promotes a professional appearance and presence to meet and exceed clients needs.Ensures security team follows all post orders, complete daily routines, and file all daily reports Monitors premises from command center using CCTV and C-Cure 900/9000Dispatches officers to investigate alarmsHandles all access control/badging requests, fields phone calls regarding customer service, thefts, and suspicious activityManaged access control database, updates of all clearances and employee/contractor profiles and created reports for lab managers, department heads.Monitored security system and CCTV overall hardware and software health and coordinated with security vendors on updates and troubleshooting/repairs.Assisted RE/FM teams with security design for new build out and renovation projects making sure all client standards and protocols were met.Intermediate knowledge and system administration of C-Cure 900/9000, HID Multiclass readers, Boon Edam Door Systems, Salient Systems DVR, Sony IPELA cameras

Patrols three building high-tech campus on foot and in vehicle.Performs routine checks of doors, card readers, labs, and parking lotProvides escort for various weekly vendorsProvides controlled access to building remaining alert for any unauthorized persons that may attempt to enter.Watches for exterior security breaches and safety hazards and reports them promptlyPerforms receptionist duties greeting and serving as first point of contact for client.Completes daily activity and badge reportsBasic knowledge of C-Cure 800/8000Basic knowledge of Honeywell HID card readersBasic knowledge of Boon Edam Door Systems

Milpitas, Ca

Worked with and trained management on store safety standards and operation complianceCreated and executed shortage action plans by conducting quarterly Operational AuditsAided in new hire orientationsCreated Loss Prevention awareness by assisting Sales Meetings with a daily topic of the dayRecovered assets and made apprehensions using "4 Steps of Proof" PolicyIdentified and investigated internal theft at direction of DLPM and RLPMParticipated on an Organized Retail Theft taskforce within Gap Inc/Old Navy to assist other nearby retailers within South Bay districtResponded to all crisis alerts (Medical, Code Adam, disaster, etc.)

San Jose, Ca

Provided a professional and commanding physical presence at entryway(s) of the storeConducted routine in-store patrols of high risk merchandise, including the backroom areas and exterior door checksAssisted in apprehensions at the direction of the Asset Protection Specialist(s) following our Non-Crisis Intervention policyCompleted weekly inventory checks of high-risk merchandise (video games, cell phone accessories, electronics, etc.)Participated in Daily Store Team Meeting discussing LP awareness topics and trendsResponded to all crisis alerts (medical, Code Adam, disaster, etc.)