Van Caem Klerks Group is an international trading house with over fifty years of expertise in the import/export industry. We buy and sell A-branded goods in a variety of different categories, namely: Liquor, Beer, Fine Wines, Fragrance, FMCG and Luxury.Prospection, Expansion & Development Search for new customers, new suppliers & opening of new markets.Involved in the entire international activity of the Food Division (FMCG)Participation in nearly 6 exhibitions (Visitors… Show more Van Caem Klerks Group is an international trading house with over fifty years of expertise in the import/export industry. We buy and sell A-branded goods in a variety of different categories, namely: Liquor, Beer, Fine Wines, Fragrance, FMCG and Luxury.Prospection, Expansion & Development Search for new customers, new suppliers & opening of new markets.Involved in the entire international activity of the Food Division (FMCG)Participation in nearly 6 exhibitions (Visitors and exhibitor) in different countries per year. Development of sustainable and strong business relationships with our various business partners LogisticsInvolvement in the optimization of the entire process (transport, storage, warehousing…).SalesIn charge of key accounts (customer & supplier). 30% increase in turnover each year.Passionate about the sales process and addicted to the satisfaction that can provide the closure of a deal. ManagementTraining of new employees, strategic advice for the sales force. Great satisfaction in helping my colleagues achieve their goal. Team PlayerI do my best every day to challenge, motivate, listen and support my colleagues. "There are no problems, only situations and solutions" Show less

*Part-time contract (20h/w), during International Management master’s degree*Worldwide leader in entertainment metadata.Responsabilities:• Project management of the Swiss, Polish and Dutch markets Creation and management of instruction guidelines, quality reports and complex databases via Excel used by several actors in each market aforementionned• Retroplanning and managing deadlines and targets.

Responsabilities:• Management of the Reports Hub of the Spanish, Itialian, Belgium, Dutch and French teams Ensure daily reporting workflow, data accuracy, management of the company’s database and appliance of troubleshooting process for each team aformentionned• Mentoring and management of new editors, creation of mentoring guidelines • Data Ingest and editorial tasks, meeting weekly deadlines• Weekly deadlines

American business services company specialized in customer engagement and business performances• Identifying NIKE’s customer questions, concerns, and overall needs.• Providing accurate answers and solutions to customer queries. • Addressing complaints, issuing refunds and offering recommendations

Reference tool on the professional training market, AllSetFor.com delivers services tocompanies and organisations’ human ressources departments, assisting them in findingthe best professional trainings on the market, facilitate their management and boosttheir return on investment.• Development of a network of professional partners : 7000 partners locally and internationally(training organizations, independent trainers, salaried experts, etc.) • Negotiation… Show more Reference tool on the professional training market, AllSetFor.com delivers services tocompanies and organisations’ human ressources departments, assisting them in findingthe best professional trainings on the market, facilitate their management and boosttheir return on investment.• Development of a network of professional partners : 7000 partners locally and internationally(training organizations, independent trainers, salaried experts, etc.) • Negotiation, contractualisation, and administration of partnership agreements• Development of growth strategies for partners and identification of market developments• Identification of new projects and growth levers• Benchmarking• Market Research Show less

• Development of a network of professional partners : 7000 partners locally and internationally(training organizations, independent trainers, salaried experts, etc.) • Negotiation, contractualisation, and administration of partnership agreements• Development of growth strategies for partners and identification of market developments• Identification of new projects and growth levers

Part-time contract (20h/w), during Management & Marketing master’s degreeCustomer reception, telephone reception, inventories, order preparations,management of the cash register, home delivery, visual merchandising, facing, events

• Inventing a fintech project for the 2017 national contest "Les Entrepreneuriales"• During the program my main tasks were: creating the business and communication plan,developing a business strategy, handling budget management, making a speech to presentthe project to the future partners and investors..

Health consulting company specialized in medical tourism providing assistance for traveland referral to European partners.• Migration of data and updating data from a server to an ERP• Set up and development of a network that helps patients who have been treated abroad find dentists• Set up of call script template following the guidelines of the DISC method• Development of a support system to train future interns• Commercial activities such as the design of… Show more Health consulting company specialized in medical tourism providing assistance for traveland referral to European partners.• Migration of data and updating data from a server to an ERP• Set up and development of a network that helps patients who have been treated abroad find dentists• Set up of call script template following the guidelines of the DISC method• Development of a support system to train future interns• Commercial activities such as the design of promotional videos (by adobe suite)• Administrative and customer services Show less

Work done in addition to my studies: Training of new employees in the sector of the brand-name and private label industry in EuropeAnalysis of customer needsOrders preparationTeam workOptimization of the production line

Customer reception, management of the cash register, room service