John Robinson Email & Phone Number

Arlington, Texas, United States

• Supervises and leads a team of water utility and sanitary sewer cleaning professionals, including operators, technicians, and support staff.
• Ensures effective and efficient operation of water treatment plants, distribution systems, and related facilities to meet regulatory standards and community needs.
• Coordinates maintenance activities for water infrastructure, including pipelines, pumps, and treatment equipment, to ensure reliability and functionality.
• Routinely safeguard all water utility operations adhere to federal, state, and local regulations and standards regarding water quality, safety, and environmental impact.
• Developed and implemented emergency response plans for water-related incidents, such as leaks, contamination, or natural disasters.
• Manage and oversee budgets for the water utilities department, including allocating resources effectively and identifying cost-saving opportunities.

• Addressed and resolved customer inquiries, concerns, or issues related to water services, billing, and account management.
• Invested and resolved customer complaints related to water service disruptions, quality concerns, or other issues.
• Aided with water billing inquiries, explaining billing statements, and helping customers understand their water usage charges.
• Provided information to customers about water conservation, promoting awareness of utility programs, and offering tips for efficient water use.

Arlington, Texas, United States

• Oversaw and directed the daily activities of a crew engaged in water utilities maintenance, repair, and construction tasks.
• Provided leadership, guidance, and training to crew members to ensure effective and safe performance of duties.
• Planned and coordinated work assignments, projects, and tasks for the crew, ensuring timely completion and adherence to quality standards.
• Oversaw the use, maintenance, and inventory of tools, equipment, and vehicles used by the crew.
• Conducted inspections and quality checks to ensure that maintenance and repair work meet established standards.
• Collaborated with other city departments, contractors, and stakeholders to ensure efficient and effective water utility operations.

Arlington, Texas, United States

• Conducted routine maintenance and repairs on water distribution systems, pipelines, valves, meters, and related equipment.
• Installed, repaired, or disconnected water service connections for residential and commercial properties.
• Responded to 24/7 water-related emergencies, such as main breaks, leaks, and other infrastructure issues, in a timely and effective manner.
• Operated and maintained various tools and equipment used in water utility maintenance and repair.