John Robinson Email & Phone Number

Arlington, Texas, United States

• Supervises and leads a team of water utility and sanitary sewer cleaning professionals, including operators, technicians, and support staff.• Ensures effective and efficient operation of water treatment plants, distribution systems, and related facilities to meet regulatory standards and community needs.• Coordinates maintenance activities for water infrastructure, including pipelines, pumps, and treatment equipment, to ensure reliability and functionality.• Routinely safeguard all water utility operations adhere to federal, state, and local regulations and standards regarding water quality, safety, and environmental impact.• Developed and implemented emergency response plans for water-related incidents, such as leaks, contamination, or natural disasters.• Manage and oversee budgets for the water utilities department, including allocating resources effectively and identifying cost-saving opportunities.• Collaborate with other city departments, government agencies, and external stakeholders to coordinate efforts related to water infrastructure and services.• Remain well-informed on industry trends and technologies to enhance the efficiency and effectiveness of water utility operations.• Maintain accurate records, reports, and documentation of activities for regulatory compliance, budgeting, and future planning.

• Addressed and resolved customer inquiries, concerns, or issues related to water services, billing, and account management.• Invested and resolved customer complaints related to water service disruptions, quality concerns, or other issues.• Aided with water billing inquiries, explaining billing statements, and helping customers understand their water usage charges.• Provided information to customers about water conservation, promoting awareness of utility programs, and offering tips for efficient water use.

Arlington, Texas, United States

• Oversaw and directed the daily activities of a crew engaged in water utilities maintenance, repair, and construction tasks. • Provided leadership, guidance, and training to crew members to ensure effective and safe performance of duties. • Planned and coordinated work assignments, projects, and tasks for the crew, ensuring timely completion and adherence to quality standards. • Oversaw the use, maintenance, and inventory of tools, equipment, and vehicles used by the crew. • Conducted inspections and quality checks to ensure that maintenance and repair work meet established standards.• Collaborated with other city departments, contractors, and stakeholders to ensure efficient and effective water utility operations.

Arlington, Texas, United States

• Conducted routine maintenance and repairs on water distribution systems, pipelines, valves, meters, and related equipment.• Installed, repaired, or disconnected water service connections for residential and commercial properties.• Responded to 24/7 water-related emergencies, such as main breaks, leaks, and other infrastructure issues, in a timely and effective manner.• Operated and maintained various tools and equipment used in water utility maintenance and repair.