John Roca Email & Phone Number

John Roca Dealer Principal - DirectorJohn has worked in the Australian Automotive Industry for over 38 years at retail and corporate senior levels delivering record results in both sectors. Having represented brands and products such as Holden, Ford, Mercedes-Benz, BMW, MINI, Toyota and Lexus Australia (incl, CEO of Lexus AU), John has a strong passion and understanding of the motor vehicle industry in its entirety.John has also advised organisations outside the Automotive Industry such as Westpac, ANZ Personal Banking, OPSM, Tower Insurance, Fitzpatrick Private Wealth, Vision Personal Training as well as Lexus affiliates in Asia, the USA, Europe, New Zealand and the Middle East about the need to encourage a customer centric culture within business and develop strong processes in order to deliver benchmark results.Today, John's passion is to deliver industry leading results for his businesses - Sydney City Lexus & Sydney City Toyota as well as delivering key note speeches and presentations relating to organisational culture, customer service and sales processes for businesses outside the Automotive Industry. From 2021 -2022 produced and presented an automotive segment called "All Things Automotive" on the #1 rated AM station 2GB (Nine Network) every second Saturday. John believes a company's success comes from the willingness and culture of its people to anticipate their customers needs and deliver a promise as opposed to promising to deliver. It's a subtle difference that can only be achieved by teams that truly care about each other and their customers, you cant exist with one and not the other.....

Listed skills include Automotive, Sales Management, Negotiation, Vehicles, and 46 others.