John Roche Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

As a sports fan I was delighted by the opportunity to work in the world of professional sports analytics. Kitman Labs is a sports performance SAAS platform. Clients include the Premier League, IRFU, FA, NFL, NBA and MLS. I mainly work with Premier League soccer academies. It’s a very fast moving environment and I work across various projects and product areas at once. I lead the user experience design on the products club staff use to plan training sessions, import performance or physical data and build data visualisations and dashboards.

Dublin, County Dublin, Ireland

I produce a documentary and storytelling podcast.Winner, ITV Festival, Best Podcast Award 2018.Featured in the Guardian.Featured in the Irish Examiner.Featured on the Third Coast International Audio Festival's Re:sound podcast.Selected for the UK International Radio Drama Festival 2020Nominated, Podcast Awards, Best Storyteller 2021Winner, PopCon, Best Politics and News Podcast 2022Winner, Irish Podcast Awards, Best Factual Podcast 2022"Yarn, an outstanding documentary podcast produced by John Roche. In this show, you will find docuseries about different historical events and characters that may pass unnoticed by other publishers. The show is all about great storytelling and serious research.”- PodcastsAndRadio.co.uk

Dublin, County Dublin, Ireland

Helped out at IBM Watson Health (Now known as Meritive), doing research for their Health Insights product.

County Dublin, Ireland

After quite a few years in London I felt the pull back to Ireland. I joined AWS (Amazon Web Services), in the AWS Availability department in Dublin. If something breaks on the AWS Network and it causes a major outage, the Availability team gets involved and helps to resolve the issue and restore service as quickly as possible. I was employed as the first UX designer in the department (and one of the first in Dublin). I designed the tools and interfaces engineers use to gather information about an outage and to communicate with each other to resolve the issue. I worked with teams in Dublin, Sydney and Seattle.Being the first UX designer many of the engineers had ever worked with, my role involved a lot of design education and evangelism. I was the person in the room reminding everyone about the human who has to use the tool we’re building.I did lots of user research to understand the needs of our diverse range of internal customers. The job also required plenty of collaboration with tech teams and customers, especially when it came to understanding some very complex technical systems, integrations and security restrictions.But hey, if everything was easy, it wouldn’t be half as fun figuring it out.

London, England, United Kingdom

While working on a money transfer app for HSBC at Digitas I developed an interest in fin-tech. I was also curious to see what it would be like to work in-house for a startup so I moved on to WorldRemit.They had a great founding story and an ethical approach to fin-tech. World Remit’s primary goal was to allow emigrants to send money to their families back home. Some of the issues we had to consider were; What if the sender or the receiver doesn't have a bank account? Sending money can be scary. How do we manage the sender and receiver’s anxiety?How do we verify people’s identities and prevent fraud? How do we explain exchange rates , particularly if the sender isn't familiar with the destination currency?I developed my user research skills immensely in this role. Every month we invited actual users into the office with different backgrounds and motivations. I ran usability sessions with them on whatever we were building and this informed our whole design process. We also travelled to a couple of our key destination countries so we could see what the experience was like for people receiving money.AwardsWorld Remit Android app; Digital Masters Award for Excellence in Product 2018.

London, United Kingdom

London, United Kingdom

After a year at the BBC in a quasi-client-side role I was keen to get back agency-side and work for big brands on high pressure projects. I jumped in the deep end at Digitas UK. I started as a Senior UX designer working on a big brief for The National Trust. Our team redesigned their website and their app on 3 platforms: iOS, Android and Windows. It was a large team and there was challenging deadlines but it was great work. It was during this project that I really learned how to work with clients, sell ideas and explain concepts.When The National Trust work wrapped I moved on to a project for the airline Cathay Pacific. I was a senior designer on a brief to redesign their flight booking website. It was a very complex project and it required lots of travel over and back to Hong Kong, where the client and dev team was based.I was promoted to Lead UX designer for my next project: a pregnancy app for the popular parent’s website, Mumsnet.Next up I was the UX lead on a project for Honda Europe. I headed a UX team and collaborated with the development team and clients on their new car configurator website.I finished at Digitas UK running the UX team for the HSBC account. I worked on several projects for them: a touchscreen ATM interface, a peer to peer foreign exchange money transfer app, customer login journeys for their banking app and website, HSBC's global UX principles guidelines and a ‘banking interfaces of the future’ vision piece commissioned by their digital team.AwardsMumsnet Pregnancy Tracker app;Featured in the Creative Review Annual 2015.BIMA 2016 award winner, Best UX and Service Design.BIMA 2016 award winner, Grand Prix Prize.

London, England

London, England

I was obsessed by the idea of working for the BBC. I loved their products and the ethos of their UX&D department. Especially their focus on accessibility, inclusive design and their dedication to user testing and in-depth research. After four attempts at applying for different roles I was finally successful in 2013. I was the lead UX designer on the BBC side for a collaboration with an external agency. Our brief was to redesign the BBC’s intranet, called Gateway. I embarked on a massive user research project. I spoke to dozens of BBC employees at offices in England, Scotland, Wales and Ireland. I ran workshops, tested concepts on users and collected requirements. Then I worked with the external agency to design and build the key elements we needed for the platform.

London, England

I was a huge fan of the Penguin brand so I jumped at the chance to join their newly established in-house digital team in their iconic headquarters at 80 Strand. I worked as a UX and UI designer on new digital products for their imprints Rough Guides and DK. I designed the Rough Guides website, I worked with Google on a collaboration for an online version of the DK Animals book but the most significant product I designed was the DK Trip Planner: a website and app that allowed users to plan trips to famous city destinations. The content was taken from the famous DK travel guides.AwardsRough Guides website; Future Book 2013 Publisher Website of the Year.

London, England

My first full-time job after I moved to London, Sparks is a small interdisciplinary design agency. I worked on branding, print and digital projects. I discovered my love for digital product design here. A startup hired the studio to collaborate on their concept: an online community for financial spread bet traders. We designed and built the platform called Pelican Exchange. From then on I knew I wanted to specialise in digital products and services.