John Roche Email & Phone Number

Milton, Georgia

Chicago Il

A consulting initiative managed by McKinsey & CoRepresented Oce North America (a Canon Group Company), where I served as Vice President, Commercial Excellence. In this role, I represented USA sales & marketing operations in a corporate initiative driven by the consulting firm McKinsey & Co. This project focused on increasing revenue with the commercial transformation of the company's sales, pricing, and marketing organizations worldwide. Key successes:o Customized customer relationship management tools (CRM)o Forecast accuracy enhancementso Automated on-line "Offer to Cash" integrated systemo Customer profitability and pricing analytics Initiative Results:o Enhance sales productivityo Establish standards for sales cycle management processo Customization and implementation of offer to order to cash on-line toolo 10% increase in sales revenue o Behavior and change management implementation Sale, Sales Ops and Marketingo Identify, addressed and repair non profitable customerso Improve the bottom line by $10,000,000 annually

Boca Raton, Fl

Managed a Team of Strategic Business Account Managers that are responsible for the alignment of policies, procedures and solutions that support Canon’s relationship with some of their largest US and global customers. The Strategic Business Account Manager must build and manage teams that consist of representatives from the three business units of Canon Solutions America (CSA). My role was to assist in coaching, counseling and directing the overall strategy with the Strategic Account Manager for each Strategic Account. It is very important that I interacting with clients of all levels and industry backgrounds, from the CEO to administrative support staff. I must be prepared to ensure that we were in sync with executive management objectives. The Strategic Business Manager's Account objectives:o Establish and manage a limited list of defined clientso Secure relationship with key decision makers in each accountso Act as the single point of contact for CSA solutions and services for the cliento Engage with the client to build solutions that complements the clients short and long-term objectiveso Generate awareness of potential risks, accountability and rewards.o Apprise the clients Sr. Management, steering Committee and key players about the delivery status and implications of solutiono Consistently resolve any Issues and or concernso Act as trusted advisor to the client Strategic Business Managers Corporate Objectives:o Exceed revenue targets year over year with each Strategic Accounto Implementation of Key Solutions and ServicesResponsible for annual expense targets

Southeast Usa Atlanta Based

Same description as above in Strategic Accounts

Atlanta, Ga

Managed Sales Teams Covering 10 States in the Southeast for Oce North America

Managed sales teams covering 10 states in the southeast.

Ba, Marketing

Marketing, Marketing, Finance & Accounting