John Rolph Email and Phone Number

+ Created and maintained a strong relationship with our Value Added Reseller (VAR), driving collaboration and contributing to business growth.+ Managed the continuous flow of executed clinical trial documentation for review, processing, and secure storage, ensuring compliance and operational efficiency.+ Served as the Subject Matter Expert for third-party Document Management Software (DMS), specifically Laserfiche, enhancing user adoption and satisfaction.+ Functioned as the de facto front-end administrator, troubleshooter, and trainer for the division's DMS user base, facilitating effective system usage and prompt issue resolution.+ Authored over a dozen technical documents and guidelines for software usage, role responsibilities, and research protocols, improving user understanding and adherence.+ Assisted in multiple data reporting initiatives and research projects, leveraging insights to identify trends and enhance content quality.+ Prepared and distributed frequent data submission reports for product users, ensuring timely access to critical information for decision-making.

Project involving the management and digitization of clinical trial documents by uploading hard copies into our Document Management System (DMS), tagging them with detailed metadata, and handling file conversions to streamline our data management process.*Fast Track Systems was acquired by Medidata Solutions in early 2008*