Leading Operational Excellence and Strategic Growth Across a Multi-Billion Dollar Region • Managed multi-billion dollar regional operations: Oversaw the daily operations of a $2.3BN region, managing 7 sites and leading a team of over 1,200 employees to achieve exceptional performance and sustainable growth. • Executed major facility launches: Played a key role in the build-out and successful opening of a 450k sq. ft. state-of-the-art Distribution Center in Orlando, ensuring… Show more Leading Operational Excellence and Strategic Growth Across a Multi-Billion Dollar Region • Managed multi-billion dollar regional operations: Oversaw the daily operations of a $2.3BN region, managing 7 sites and leading a team of over 1,200 employees to achieve exceptional performance and sustainable growth. • Executed major facility launches: Played a key role in the build-out and successful opening of a 450k sq. ft. state-of-the-art Distribution Center in Orlando, ensuring operational readiness and execution excellence. • Optimized workforce management for financial efficiency: Enhanced team connectivity and achieved financial savings by implementing workforce management strategies that optimized staffing models. • Developed and implemented strategic initiatives: Drove alignment with company vision through the creation of short- & long-term strategies, achieving key performance metrics by partnering with direct reports on action plans. • Drove operational improvements through innovation: Spearheaded operational efficiency projects, collaborating with the Network Design team on automation initiatives and implementing critical process improvements. • Collaborated across departments for seamless execution: Strengthened cross-functional partnerships with Sales, Materials Management, Transportation, and HR, ensuring the smooth operation of distribution centers. • Cultivated leadership and talent development: Advanced leadership and professional growth for Directors and Managers through individualized development plans, which enhanced management capabilities / career progress. • Fostered a culture of engagement and inclusivity: Championed employee engagement and diversity by embedding I2Care (Integrity + Inclusion, Customer-First, Accountability, Respect, Excellence) and ILEAD (Inspire, Leverage, Execute, Advance, Develop) principles, fostering a culture of integrity, inclusion, and accountability across the region. Show less

Directing High-Impact Operations and Strategic Initiatives in Response to COVID-19 • Enabled the delivery of 1.2 billion COVID-19 vaccine doses: Spearheaded the production of 7.5 million Ancillary Kits, directly supporting the U.S. Government's national COVID-19 response. • Accelerated the build-out of 5 distribution centers in record time: Delivered five fully operational centers within 2 to 12 months—well ahead of the typical 24 to 36-month timeline—to meet urgent… Show more Directing High-Impact Operations and Strategic Initiatives in Response to COVID-19 • Enabled the delivery of 1.2 billion COVID-19 vaccine doses: Spearheaded the production of 7.5 million Ancillary Kits, directly supporting the U.S. Government's national COVID-19 response. • Accelerated the build-out of 5 distribution centers in record time: Delivered five fully operational centers within 2 to 12 months—well ahead of the typical 24 to 36-month timeline—to meet urgent contractual demands. • Recruited and onboarded over 1,500 employees: Led large-scale hiring initiatives amid constantly shifting pandemic mandates, complying with health & safety regulations and meeting aggressive staffing goals. • Streamlined regulatory compliance to prevent disruptions: Ensured daily operations adhered to federal, state, and local regulations, eliminating operational risks and protecting customer relationships. • Forged cross-functional partnerships to enhance efficiency: Collaborated with teams across Quality, HR, Corporate Operations, Six Sigma, Compliance, and Legal to develop new policies and SOPs that ensured compliance with evolving government regulations. • Drove strategic planning for long-term success: Shaped and implemented short- and long-term operational strategies by working closely with the U.S. Government, key strategic partners, and internal stakeholders, ensuring alignment and timely execution. Show less

Leading Regional Operations and Strategic Growth for a $2.2 Billion Region • Managed a $2.2 billion region spanning 9 sites: Oversaw daily operations and ensured optimal performance across multiple locations, driving sustained business growth. • Executed the build-out of a fully automated 350k sq. ft. warehouse: Led the implementation of cutting-edge technologies, including a goods-to-person retrieval system, pick-to-light, labor management systems, and 3.5 miles of product… Show more Leading Regional Operations and Strategic Growth for a $2.2 Billion Region • Managed a $2.2 billion region spanning 9 sites: Oversaw daily operations and ensured optimal performance across multiple locations, driving sustained business growth. • Executed the build-out of a fully automated 350k sq. ft. warehouse: Led the implementation of cutting-edge technologies, including a goods-to-person retrieval system, pick-to-light, labor management systems, and 3.5 miles of product conveyance, optimizing operational efficiency. • Developed and implemented impactful strategies to drive key performance: Shaped and executed short- and long-term strategies by working with direct reports to achieve key performance indicators and fiscal objectives. • Established and enhanced key customer partnerships: Collaborated with sales to strengthen relationships with large customers, delivering tailored solutions to address specific needs and boost customer satisfaction. • Fostered professional growth and development for leadership teams: Provided coaching and mentoring through individualized development plans, ensuring continuous leadership improvement and team advancement. • Supported executive-level decision-making and strategic planning: Built strong relationships with management teams and served as the primary contact for personnel matters, contributing to well-informed leadership decisions. Show less

Directing Operations for a $175M Business and Delivering Key Efficiency Gains • Led operations for a $175M business across multiple functions: Managed a 96k sq. ft. warehouse with 140 full-time team members and 68 sales representatives across Warehouse, Transportation, Customer Service, Bio-Medical Repair, and Accounts Receivable departments. • Improved accounts receivable by over $20M: Reduced AR over 60 by 4.83%, from 10.99% to 6.16%, and AR over 90 by 4.08%, from 6.61% to… Show more Directing Operations for a $175M Business and Delivering Key Efficiency Gains • Led operations for a $175M business across multiple functions: Managed a 96k sq. ft. warehouse with 140 full-time team members and 68 sales representatives across Warehouse, Transportation, Customer Service, Bio-Medical Repair, and Accounts Receivable departments. • Improved accounts receivable by over $20M: Reduced AR over 60 by 4.83%, from 10.99% to 6.16%, and AR over 90 by 4.08%, from 6.61% to 2.08%, within two years. • Reduced inventory waste by 37%, driving $221K in profit: Implemented strategies that significantly cut waste, increasing profitability by over $221K. • Privatized line hauls, generating $160K in new profit in 2016: Led the transition to private line hauls. • Led the largest Distribution Center Operating Platform conversion: Successfully implemented a major system conversion in 2016, transforming the distribution center's operational capabilities. • Selected for Corporate Operations Excellence Team: Handpicked for two consecutive years to serve on this elite team, tasked with developing strategies to enhance warehouse and transportation processes company-wide. • Developed leadership growth plans: Collaborated with HR to create development plans for leadership teams, ensuring continuous improvement and career progression across the region. Show less

Directing Operations for a $48M Business and Achieving Exceptional Growth Metrics • Oversaw a $48M business with a 60k sq. ft. warehouse: Led a team of approximately 47 full-time employees across Warehouse, Transportation, Customer Service, Bio-Medical Repair, and Accounts Receivable, in addition to managing 27 full-commissioned Sales Representatives. • Improved operational metrics, elevating branch ranking by 24 positions: Drove the branch from 25th to 1st in Operations… Show more Directing Operations for a $48M Business and Achieving Exceptional Growth Metrics • Oversaw a $48M business with a 60k sq. ft. warehouse: Led a team of approximately 47 full-time employees across Warehouse, Transportation, Customer Service, Bio-Medical Repair, and Accounts Receivable, in addition to managing 27 full-commissioned Sales Representatives. • Improved operational metrics, elevating branch ranking by 24 positions: Drove the branch from 25th to 1st in Operations Metrics, significantly enhancing performance standards. • Increased net revenue by 53% within a year: Achieved substantial growth from 2009 to 2010, resulting in a remarkable increase in net revenue dollars. • Generated $13M in additional sales and $1.8M in net profit: Delivered consistent year-over-year growth in sales, gross profit, and net income, demonstrating strong operational effectiveness. • Implemented advanced warehouse and labor management systems: Led the successful adoption of innovative systems that optimized warehouse operations and improved labor efficiency. • Coached and developed 4 individuals into leadership roles: Provided mentorship and growth opportunities, resulting in successful promotions and enhanced leadership capabilities within the team. • Ensured exceptional customer satisfaction: Collaborated closely with large customers to address their needs, achieving high levels of satisfaction and fostering strong business relationships. • Selected for Corporate Operations Excellence Team: Chosen by corporate executives for one year to contribute to this elite group focused on developing strategies to enhance company processes / services across the organization. Show less

Enhancing Sales Performance Through Comprehensive Training Initiatives • Trained new and tenured sales representatives: Delivered specialized training on Solution-Focused Selling, Time Management, and Change Management, boosting sales effectiveness. • Implemented impactful selling techniques: Equipped various levels of the sales force with tailored strategies, elevating overall performance. • Crafted and led engaging training agendas: Developed dynamic training programs… Show more Enhancing Sales Performance Through Comprehensive Training Initiatives • Trained new and tenured sales representatives: Delivered specialized training on Solution-Focused Selling, Time Management, and Change Management, boosting sales effectiveness. • Implemented impactful selling techniques: Equipped various levels of the sales force with tailored strategies, elevating overall performance. • Crafted and led engaging training agendas: Developed dynamic training programs featuring keynote speakers on essential topics, ensuring a rich learning experience. • Monitored training effectiveness through documentation: Maintained detailed records and financial reports to track participant performance and drive continuous improvement. • Honed communication skills for impactful training: Strengthened messaging clarity through diverse communication methods, enhancing training delivery and engagement. Show less

Driving Client Success and Achieving Territory Growth • Achieved 50% territory growth in 6 months: Drove significant expansion within the territory, demonstrating strong sales acumen and strategic approach. • Recognized as Sales Rep of the Month twice: Earned accolades in April 2007 and August 2007 for outstanding sales performance and contributions to team success. • Cultivated long-lasting client relationships: Implemented solutions that enhanced patient care… Show more Driving Client Success and Achieving Territory Growth • Achieved 50% territory growth in 6 months: Drove significant expansion within the territory, demonstrating strong sales acumen and strategic approach. • Recognized as Sales Rep of the Month twice: Earned accolades in April 2007 and August 2007 for outstanding sales performance and contributions to team success. • Cultivated long-lasting client relationships: Implemented solutions that enhanced patient care, streamlined workflow, and boosted profitability, fostering proactive partnerships. • Collaborated with vendor partners to enhance product knowledge: Strengthened selling points and learned to effectively address objections, improving overall sales performance. Show less