Supporting & Troubleshooting of Rite Aid stores Point of sale systems, Responsible for 25 stores in center city area , also outside of area when needed Kept accurate inventory of parts stock on company truck Worked on various projects as assigned, Such as Server and workstation upgrades, Rack installs, Scanner upgrades, Verifone signature Capture Upgrades & Document scanner upgrades

Employed as a Commtech Level 3 TechnicianInstall & Troubleshoot Television , Internet & Phone Services For Home & Business

Regional Service Technicain II Repairing all Point of Sale Systems at Company’s Clients locations Clients Including ACME, Kmart, Michaels,Whole Foods & Rite Aid

Started at Charming Shoppes as a Field Support Technician• Part of a team that supported over 4000 stores in troubleshooting hardware & Software Issues• Promoted 1 yr. Later to Repair & Integration Technician.• Promoted 5 yrs. Later Repair & Integration Technician Level 2• Learned All Point of Sale Systems Within Charming Shoppes / Ascena Retail Group , Configuration , Setup , Repair & Deployment• Worked with Outside Vendors to get Difficult & Recurring Problems Resolved• Maintained Database of Equipment Repairs• Maintained Warehouse & Inventory of Equipment• Trained New Employees in Repair Processes , Warehousing & Shipping Systems