President
Dcs Communications
Orchestrated company start-up and growth to three locations in a highly competitive industry and market. Provided leadership and strategic direction in all facets of the business. Established partnerships with investors, carriers, vendors, and dealers to forge profitable commercial relationships. Managed communications and public relations initiatives. Identified growth opportunities, made strategic decisions based on thorough analysis of market conditions. Formulated comprehensive business plans that utilized multiple-revenue streams, and encompassed a multi-channel sales model. Managed sales funnel. Planned and implemented marketing plan targeting segments with most growth potential. Developed and implemented all policies and procedures, conducted regular staff training. Certified as Master Dealer based on sales performance and customer satisfaction scores. Established customer base of over 5,000 satisfied clients. Directed all functions of the business including strategic planning, human resources development, financial management, contract administration, marketing, and customer service / outreach / retention. Represented AT&T at conventions, trade shows, and other public events. Negotiated and administered contracts with vendors, carriers, investors, landlords, sub-contractors, employees, and customers. Correlated financial and performance data, evaluated performance vs. budget, prepared analysis and implemented corrective action plans. Responsible for P&L.