John Roussel Email & Phone Number

Reading, Pa, Us

Reading, Pa, Us

Reading, Pa, Us

Reading, Pa, Us

Reading, Pa, Us

Responsible for the management of departmental systems and programs which include cloud based systems such as Salesforce.com. This includes configuration, end user testing, system optimization, system audit, reporting, troubleshooting, user support and outside vendor set-up and training.Responsible for monitoring and maintaining daily operations and administration of systems and programs.Act as a liaison between IT, vendor and other functional departments as it pertains to the systems interactionsDevelop system strategies and implement enhancements while working with departments and third party vendors to meet business needs.Assist with the implementation, testing, and documentation of all new processes and applications. Support workflow configurations and enhancements to support process changes.

Reading, Pa, Us

Provide consulting services for businesses regarding their I.T. and technology needs Customer facing role involving the highest level of customer serviceGuide and assist businesses’ IT by working with all levels of ManagementFacilitate and coordinate technology projects between Omega, vendors and the end usersWork with customer's budgets to provide the most effective way to implement technology related solutions.

Cedar Rapids, Iowa, Us

Responsible for the marketing of small and medium-sized businesses; online and in printConsulted with business owners on how to best spend their marketing budgets to maximize their effectivenessPrepared and delivered marketing presentations to all levels of managementProvided consulting services on how to best gain new customers and build the customer’s brand Continued to meet monthly and quarterly quotas Leveraged the use of Salesforce, Microsoft applications

Minnetonka, Mn, Us

New business specialist. Responsible for acquiring new accounts and increasing overall revenue. To gain new customers I needed to be efficient with cold calling, gaining referrals, networking and phone prospecting. Using Salesforce everyday to track results and input information was a must. I would present to business owners and decision makers product based solutions. Negotiating pricing, contract details and delivery specifics were required for every sale.