John Rowland work email
- Valid
- Valid
- Valid
- Valid
John Rowland personal email
John Rowland phone numbers
Proven management professional with over 31 years of successful experience in my field. I have taken on increasing responsibility over the years demonstrating an aptitude for leadership. I have extensive skills and experience in the automotive industry . Strengths include extensive operations management, employee coaching/growth, mentoring, P&L, maximizing profit, expense reduction, customer experience, customer retention, business development, account management, automotive knowledge, exceptional communication skills, and solid leadership ability:• Business Development• Operations Management• Market Penetration• Facility Management• Product Knowledge• Strategic Alliances• Process Improvement
-
Vp Of Fixed OperationsKrause Auto GroupAtlanta, Ga, Us
-
Board MemberCertified Automotive Parts Association (Capa) Oct 2023 - Present -
Director Of Fixed OperationsKrause Family Ford-Krause Auto Group Feb 2016 - PresentLead Fixed Operations department in high volume Ford dealer leading over 100 employees in North Atlanta that consistently ranks at the top in the region in regards to Parts, Service & Collision sales and CSI.Prepare an annual operating budget, goals and objectives for each department and monitoring the departments’ performance.Direct the hiring and training of managers for the service, parts and collision departments.Direct staff in all departments through training and evaluations to develop and control established processes and programs.Work with department managers to improve profitability and efficiency.Analyze and control expenditures of departments to conform to budgetary requirements.Create and maintain a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.Work directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.Maintain working relationships with manufacturer representatives.Create dealership service and pricing policies for approval by the dealer principal.Ensure that service repairs are performed efficiently and correctly by having processes in place to monitor quality of repairs.Proficient with dealer management software including Reynolds, CDK, Dealertrack, DealerOps & CCC1.
-
Regional Industry Relations Manager-Sales & MarketingLkq Corporation Mar 2012 - Feb 2016Chicago, Illinois, Us-Developed, cultivated and maintained relationships with key insurance clients and MSO leadership to communicate information specific to LKQ parts, programs, service level agreements, warranties and services with national responsibilities -Regularly interacted with and was single point of contact for B and C level Executives and Managers within Insurance, Government, National accounts and MSO structure -Provided the federal Government, State and local municipalities with affordable vehicle repair options by offering the most comprehensive inventory of alternative replacement parts in the industry-Served as a liaison to MSOs, national accounts and insurers specific to LKQ parts programs.-Helped improve overall shop efficiency and profits by utilizing LKQ parts, programs and resources-Worked internally with LKQ sales and operations to assist and promote program compliance-Work internally with sales and operations to help promote a better customer experience-Interacted with industry related organizations to effectively promote LKQ parts and programs as well as help improve the industry-Managed, supervised, directed, and supported Industry Relations Representatives (IRR's) regionally in respect to their key account responsibilities -
General ManagerNichols Body & Paint, Inc. 1994 - 2012-Developed, negotiated and maintained profitable business relationships with insurance and fleet companies-Increased total operating revenue by identifying and following up on prospects for potential new accounts for collision repair in the fleet, dealership and other commercial lines of business-Kept accurate records of accounts and made regular contact to ensure customer satisfaction-Established and maintained productive working relationships with insurance companies, automobile dealerships, fleet companies and government organizations-Directed and maintained project management and overall quality control programs-Achieved customer satisfaction ratings and high CSI's through effective communication and exceeding customer’s expectations-Responsible for total business results to include top line sales, improving customer transactions and average dollar sale
John Rowland Skills
John Rowland Education Details
-
Reinhardt UniversityBusiness -
Roswell High School
Frequently Asked Questions about John Rowland
What company does John Rowland work for?
John Rowland works for Krause Auto Group
What is John Rowland's role at the current company?
John Rowland's current role is VP of Fixed Operations.
What is John Rowland's email address?
John Rowland's email address is jm****@****uth.net
What is John Rowland's direct phone number?
John Rowland's direct phone number is +177059*****
What schools did John Rowland attend?
John Rowland attended Reinhardt University, Roswell High School.
What are some of John Rowland's interests?
John Rowland has interest in Boating, Skiing, Most Sports, College Football (Roll Tide), Coaching Baseball, Waverunners, Spending Time With My Wife And Kids.
What skills is John Rowland known for?
John Rowland has skills like Customer Satisfaction, Automotive, Operations Management, Sales, Team Building, Vehicles, Sales Management, Leadership, Account Management, New Business Development, Business Development, Process Improvement.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial