1. Performing collection for the payment due. Contact clients and discuss their overdue payments.2. Making outbound collection calls in a professional manner while keeping and improving customer relations. 3. Identity outstanding accounts receivable and investigate historical data tor debts and bills4. Take actions in order to encourage timely payment.5. Reporting on the collection status daily, weekly and monthly to Management and client 6. Monitor accounts on a… Show more 1. Performing collection for the payment due. Contact clients and discuss their overdue payments.2. Making outbound collection calls in a professional manner while keeping and improving customer relations. 3. Identity outstanding accounts receivable and investigate historical data tor debts and bills4. Take actions in order to encourage timely payment.5. Reporting on the collection status daily, weekly and monthly to Management and client 6. Monitor accounts on a daily basis.7. Receiving and sorting incoming payments with attention to credibility 8. Managing the status of account balance identifying inconsistencies.9. Sorve clients by giving service problems10.Handing payment disputes (in case the client is unable to pay, or want to pay in instalments) Show less

Senior Officer Jana small finance Bank01/2018 - 03/2020 Bangalore1. IMPS reconciliation on T+1 basis and ensure smooth functioning of the same.2. Ensuring daily reconciliation and settlement of the Bank GL account (IMPS Network Adjustment) and publish the IMPSReconciliation Statement to the bank.3. Daily reconciliation Exceptional handling to its closure (Deemed Approved 08 Cases, Failed Cases etc..)4. UPI reconciliation on T+1 basis and ensure smooth functioning of the… Show more Senior Officer Jana small finance Bank01/2018 - 03/2020 Bangalore1. IMPS reconciliation on T+1 basis and ensure smooth functioning of the same.2. Ensuring daily reconciliation and settlement of the Bank GL account (IMPS Network Adjustment) and publish the IMPSReconciliation Statement to the bank.3. Daily reconciliation Exceptional handling to its closure (Deemed Approved 08 Cases, Failed Cases etc..)4. UPI reconciliation on T+1 basis and ensure smooth functioning of the same.5. Ensuring daily reconciliation and settlement of the Bank GL account (UPI Network Adjustment), preparing Bank ReconciliationStatement and ensuring the Settlement GLs are tallied on a daily basis.6. Daily reconciliation Exceptional handling to its closure (Deemed Approved RB Cases and DRC Failed Cases etc..)7. Ensuring daily BCS Rupay cards issuing POS and E-Comm transaction reconciliation is done on T+1 basis and ensure smoothfunctioning of the same.8. Preparation of Rupay Refund, Tips & Surcharge files and sharing the same with Banks.9. Raise chargeback and manage them according to TAT.10. Maintaining product-wise MIS of the ageing report. Adherence to the regulatory guidelines Show less

Online pharmacy billing management.Adhering to the SLA, and understanding Quality & Auditing parameters.Keeps customers up to date on status of projects.Anticipates areas where support or influence will be required and discusses situation/concerns with appropriate individuals.Understand the basic professional standards and established procedures, policies before taking action and making decisions.Mentor & coaches new members of the team.Assumes responsibility for… Show more Online pharmacy billing management.Adhering to the SLA, and understanding Quality & Auditing parameters.Keeps customers up to date on status of projects.Anticipates areas where support or influence will be required and discusses situation/concerns with appropriate individuals.Understand the basic professional standards and established procedures, policies before taking action and making decisions.Mentor & coaches new members of the team.Assumes responsibility for work activities and coordinating efforts.Processing claims/developing projects/handling calls, as per the process guidelines.Understanding and adhering to quality standards.Acquiring knowledge & skills of related areas of the process.Understands, knows, and interprets different complex scenarios and is able to resolve all assigned tasks. Show less