John Rubertone Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

• Manage the operations in 4 cities, generating over $50M in revenues annually (Atlanta, Memphis, Charlotte & Raleigh)
• Responsible for 50+ employees
• Oversee 3 warehouses totaling over 600,000 ft2
• Work with executive leadership team on refining SOPs, training programs and recruiting
• Collaborate closely with sales team in order to meet aggressive growth goals of 20% annually

Greater Atlanta Area

• Managed a freight forwarding operation that included domestic and international 3PL & 4PL services, generating $25M+ in revenues annually
• Oversaw 250,000 ft2 warehouse, including inventory database, cross dock activities and personnel cost
• Managed a team of 20+ employees and was directly responsible for their training, development and day-to-day performance
• Worked with trucking companies, airlines & steamship lines to negotiate pricing that was competitive to the market and provided aggressive margins
• Collaborated closely with the sales team to provide accurate quotes and shipping timelines to close business
• Responsible for recruiting in order to remain staffed appropriately based on customer demands

Greater Atlanta Area

• Personally coordinated both international and domestic shipments
• Managed assigned accounts including all communication to and from customer on a daily basis
• Worked as an intermediary for communication between customers’ operations teams and Crane Worldwide network
• Provided tracking information as requested by the customer
• Escalated all issues with a shipment immediately to the customer to insure prompt resolution
• Followed SOPs to assure pre-alerts from origin offices are assembled

Greater Atlanta Area

• Managed a team of 5+ employees responsible for all imports and exports that come in and out of the Southeast US region
• Provided competitive quotes to customers to grow business domestically and internationally
• Assisted sales team in acquiring new customers
• Aided in implementing cost efficient procedures to increase gross profit

Greater Atlanta Area

• Worked as a Service Coordinator
• Utilized company databases to provide understanding in dealing with customer service
• Assisted Customer Support Analysts in ordering and shipping printing press parts
• Maintained efficient communication with management on progress of projects
• Assisted Account Managers in the sales of Heidelberg products