John Rushan Fernando Email & Phone Number

Canada

Sri Lanka

Dynamic leader driving business growth and client engagement across global markets.-Team Leadership | Oversee web development and marketing teams from strategy to execution, delivering innovative solutions.-Global Expansion | Spearhead new business development in Dubai, the UK, Singapore, and Sri Lanka, forging strong client and partner relationships.-CRM Excellence | Manage the Sri Lanka-based CRM team, ensuring top-notch client satisfaction and seamless operations across… Show more Dynamic leader driving business growth and client engagement across global markets.-Team Leadership | Oversee web development and marketing teams from strategy to execution, delivering innovative solutions.-Global Expansion | Spearhead new business development in Dubai, the UK, Singapore, and Sri Lanka, forging strong client and partner relationships.-CRM Excellence | Manage the Sri Lanka-based CRM team, ensuring top-notch client satisfaction and seamless operations across all markets.Passionate about delivering exceptional results and expanding our global footprint. Show less

Sri Lanka

As the General Manager of CRM and Sales at SRP International, a prominent regional corporate services provider with strategic locations in Sri Lanka, the United Kingdom, Singapore, and Dubai, my primary responsibility is to spearhead business growth and provide unwavering support to our valued clients throughout their entire journey.In this pivotal role, I am entrusted with driving and optimizing our customer relationship management (CRM) systems and sales operations, ensuring seamless… Show more As the General Manager of CRM and Sales at SRP International, a prominent regional corporate services provider with strategic locations in Sri Lanka, the United Kingdom, Singapore, and Dubai, my primary responsibility is to spearhead business growth and provide unwavering support to our valued clients throughout their entire journey.In this pivotal role, I am entrusted with driving and optimizing our customer relationship management (CRM) systems and sales operations, ensuring seamless coordination across all departments. By leveraging cutting-edge technologies and industry best practices, I actively contribute to the expansion of our client base and the enhancement of our overall market presence. Show less

Sri Lanka

As an Assistant Manager, I am responsible for overseeing the Marketplace sales and marketing team island-wide, as well as eCommerce solutions for dealers (important accounts) throughout all 11 vertical segments. While managing over 3000 active and inactive important accounts, as well as 4.5 million unique visitors, and coordinating the performance of numerous departments throughout the business year to aid in the organization's growth.Assist the department director in developing and… Show more As an Assistant Manager, I am responsible for overseeing the Marketplace sales and marketing team island-wide, as well as eCommerce solutions for dealers (important accounts) throughout all 11 vertical segments. While managing over 3000 active and inactive important accounts, as well as 4.5 million unique visitors, and coordinating the performance of numerous departments throughout the business year to aid in the organization's growth.Assist the department director in developing and implementing a sales plan. This includes designing strategic sales plans that grow the company's customer base and ensuring the company maintains a strong industry presence.train new sales personnel and work with existing staff to improve job performance and sales through the sales funnel, which allows us to track new incoming sales revenue and day-to-day tracking processes.Responsible for delegating projects to sales staff, and I am knowledgeable about how to give assignments to team members with the appropriate talents and how to guide staff members to guarantee the work is completed properly. I frequently establish daily, weekly, or monthly sales targets. Additionally, always urge employees to achieve individual sales targets and encourage employees to work smarter, not harder.I am solely responsible for the preparation and delivery of sales reports to management, KPI updates, data insights, and achievement trends trackers, as well as tracking team member performance and targets.In 2021 - Started a new challenge as the Mentor - of Southern Regional SalesSome of the challenges are-- Hiring and setting up the team - Identify and start up a brand new physical office.- Target forecast and market research - Incentives models and working process implementations Show less

Sri Lanka

ikman.lk is Sri Lanka's largest online marketplace, bringing together 3 million consumers and sellers monthly.We sell advertising/listings and eCommerce solutions to dealers (key accounts) in the following categories: Electronics, Mobile phones, Fashion, Business industries and services, Education, Property, Jobs, and General. And often help the department director design and implement sales strategies. This includes creating a strategic sales strategy to increase the customer base and… Show more ikman.lk is Sri Lanka's largest online marketplace, bringing together 3 million consumers and sellers monthly.We sell advertising/listings and eCommerce solutions to dealers (key accounts) in the following categories: Electronics, Mobile phones, Fashion, Business industries and services, Education, Property, Jobs, and General. And often help the department director design and implement sales strategies. This includes creating a strategic sales strategy to increase the customer base and retain the industry's presence.Improving my knowledge of our industry and competitors will help me attain my sales goals.Most of the time I help define sales job criteria, assist with candidate selection, and interview candidates. Providing sales team members with competitive edge suggestions and training is a big part of my job. I train new salespeople and improve existing salespeople's work performance and sales using the Sales pipeline, which tracks new sales income and day-to-day tracking.Delegate responsibilities to sales personnel and guide team members to ensure work is done well. Goals are generally daily, weekly, or monthly. Encourage employees to work smarter, not harder, to achieve personal sales targets.In addition to sales reports, I am solely responsible for reporting on team member performance and mission-related objectives. Show less

Finding new sellers to use the platform in order to grow the buyers and users o the website. Positively travel around the country and onboard sellers and eventually lead the way to fine tone a new sale model to generate revenue in the market

Master Of Business Administration, Mba International

Bsc, In Supply Chain Managment And Logistics

Marketing/Marketing Management, General

Hnd, Information Technology, +A

Education record

Activities and Societies: Under 19 Cricket Team Capitan President of Inter school catholic Society.