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John S is listed as Software Engineering student based in Coquitlam, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for John S.
John S previously worked as Technical Support Analyst at Td and Technical Support Specialist at Par Technology. John S holds Bachelor Of Engineering - Be, Computer Engineering from York University.
Highly skilled Technical Support Analyst with over five years of experience in managing and troubleshooting hardware and software issues. Proficient in Microsoft 365, Azure, various operating systems, and VOIP systems. Demonstrated ability to provide exceptional customer service, manage SLAs, and contribute to departmental KPIs. Adept at working collaboratively in remote environments to deliver innovative solutions and maintain up-to-date documentation.
A career timeline built from the work history available for this profile.
- Managed Microsoft 365 applications, including Exchange Online, SharePoint, and OneDrive.- Provided advanced technical support for Dell, Lenovo, and Apple computers.- Ensured data security compliance and maintained accurate asset inventories.- Troubleshot and resolved network issues to minimize downtime.- Maintained effective professional relationships with partners, customers, and team members.
Canada
- Provided remote technical support for Windows Server, Windows 10, and macOS.- Managed and configured Linux systems using CLI.- Troubleshot and managed VOIP systems.- Worked directly with last-mile carriers to resolve upstream service issues.- Documented and maintained internal processes and procedures.- Provided training and guidance to team members.Provided remote technical support for Windows Server, Windows 10, and macOS.- Managed and configured Linux systems using CLI.- Troubleshot and managed VOIP systems.- Worked directly with last-mile carriers to resolve upstream service issues.- Documented and maintained internal processes and procedures.- Provided training and guidance to team members.
Toronto, Ontario, Canada
- Provided support for Microsoft 365 applications and cloud-based solutions.- Troubleshot hardware, software, and network issues.- Managed service tickets and ensured compliance with SLAs.- Collaborated with team members to meet departmental KPIs.- Maintained knowledge of current technologies and provided innovative solutions.
Quick answers generated from the profile data available on this page.
John S is listed as Software Engineering student.
John S is based in Coquitlam, British Columbia, Canada.
John S has worked for Td, Par Technology, and Thescore.
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John S holds Bachelor Of Engineering - Be, Computer Engineering from York University.
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