John S. Email & Phone Number

Oakland, California, United States

Grain Technologies is a FinTech company focused on providing consumers with credit not based on the obsolete credit system. As a Technical Support Engineer at Grain Technology, I effectively managed escalated issues from the support team, addressing software, database, and code-related challenges. I also conducted thorough reviews of internal issues.

Las Vegas, Nevada, United States

VizExplorer is the leading provider of business intelligence to the casino gaming industry.During my tenure as a Delivery Support Analyst at VizExplorer, I navigated the challenges of the graveyard shift, specializing in the restoration of clients' offline software during non-business hours. Furthermore, I performed in-depth reviews of escalated issues.

Sacramento County, California, United States

BDS Marketing works directly with brands to help increase sales within third-party retail locations.As the Market Development Manager, I played a key role in promoting and selling brand products by training third-party employees, supporting sales efforts, and providing exceptional customer service across multiple retail locations.In this position, I.

Rancho Cordova, California, United States

At Pulse Inc., a leading medical billing software company.With a background spanning Medruim, Nightingale, and Pulse Inc., I excelled as a Senior Technical Support and EDI Specialist. My responsibilities included resolving product-related issues, conducting end-user training, and contributing to strategic initiatives. Experienced in post-release testing.