John Saa Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Auckland, New Zealand

Rydges Formosa Golf Resort

Auckland, New Zealand

Auckland, New Zealand

Cook Islands

Night audit duty manager operations

Santiago Chile

Main duties of this role:Responsible for the day and evenings property´s operation .to ensure all standards are met.This role involved a direct supervision on the main areas of the Hotel like Reception , restaurant, banquets departments, main kitchen Conventions and weddings for up to eight hundred people

The Orange Pub & Restaurant

Main duties in this role is to ensure the date to date operation as per company policiesIncluding Team Building / Staff Training Purchasing / inventory , quality assurance controlvendors negotiations safety and management Customer Service satisfaction Comply with government regulations of Liquor Licencing

Santiago Chile

Five start hotel boutique located in Santiago with 66 luxury suitesFront of the House role including the Hotel operation as part of daily duties , including reservation Housekeeping and Banquets Including hiring of new staff Revenue reports to management Operation manager functions including Housekeeping , reservation, restaurant lounge

Chile

Main duties in this role is to assist the day to day operation of the Front Office departmentGuest registration check in and Check outsRooms control functions

Auckland, New Zealand

Front of the House role Including but not limited to: Hotel Club Reception, Concierge, Club Reception and Call Center. Duty Manager tasks are included in this role by this mean responsible for the accurate function of the entire property.Responsibilities for this role: Ensure Compliance with legislate Health & Safety and Liquor Licensing requirements within the Hotel Assist with performance Management development plans and appraisals to identify key personnel for structured… Show more Front of the House role Including but not limited to: Hotel Club Reception, Concierge, Club Reception and Call Center. Duty Manager tasks are included in this role by this mean responsible for the accurate function of the entire property.Responsibilities for this role: Ensure Compliance with legislate Health & Safety and Liquor Licensing requirements within the Hotel Assist with performance Management development plans and appraisals to identify key personnel for structured career path Provide ongoing support support, Leadership and encouragement for all members of the Front Office team and other areas of the Hotel.  Ensure all Hotel and “Leading Hotel of the World” Standards are Met or exceeded. Make sure all Service areas of the Hotel are up and running to provide the Best Service. Carry out emergency procedures in accordance with the Company policy standards Procedures. Show less

Chile

Responsabilities of this role• All overnight Standard operations also ultimate decision maker for any issue that may arise during the overnight shift, including emergency procedures• Night audit process including Fidelio programs, market segmentation analysis and gross revenue report. All duties at the front desk as necessary• Comply with Marriott International standards, and maintaining an overall Guest satisfaction over 90% since the opening.• To create a safe environment of… Show more Responsabilities of this role• All overnight Standard operations also ultimate decision maker for any issue that may arise during the overnight shift, including emergency procedures• Night audit process including Fidelio programs, market segmentation analysis and gross revenue report. All duties at the front desk as necessary• Comply with Marriott International standards, and maintaining an overall Guest satisfaction over 90% since the opening.• To create a safe environment of work between departments including At your Service Security, Laundry, House Keeping, Engineering, and Food and Beverage during the Night shift by using Marriott Corporate Training.• To maximize Hotel Revenue by minimizing rebates • To handle an over booking when necessary• To ensure Emergency and Security procedures are follow appropriately Show less

Main responsabilities of this role :• Hiring and training of Front Desk Clerks• Standards operations procedures and sop implementation• All room division operations during the day shift in order to ensure compliance with all policies, standards as necessary.• Manager on duty on multiple occasions, • Supervising the daily Plans and actions selling strategy to maximize revenue and efforts of the sales team in order to achieve hotel revenue and market share goals.• Shift… Show more Main responsabilities of this role :• Hiring and training of Front Desk Clerks• Standards operations procedures and sop implementation• All room division operations during the day shift in order to ensure compliance with all policies, standards as necessary.• Manager on duty on multiple occasions, • Supervising the daily Plans and actions selling strategy to maximize revenue and efforts of the sales team in order to achieve hotel revenue and market share goals.• Shift closing including banking and currency exchange procedures.• Room Controller Functions as required Show less

Chile

Opening and settlement of the Chilean Accounting department in ChileResponsible for : Income control analysisTax control procedure, analysis of the Airline Bank Settlement planCredit card payments and Bank control Counter check in procedures to ensure company policies are followed

Hotel located in Santiago with 230 rooms and suites, restaurants, meeting facilities and spa.Responsible for:Front Desk operation in order to serve guest, and providing communication between front office, concierge guest services, reservations, and managing staff for the entire shift to comply the Company standards

Chile

Hotel located in Santiago with 230 rooms and suites, restaurants, meeting facilities and spa.Responsibilities of this role:• Front Desk operation with the commitment to deliver an exceptional service to the guest providing a good communications within the hotel departments and ensuring all standard are met at all times.• Duty Manager roles are performed during every shift in this role

Education record

English Language And Literature/Letters

Traducción simultanea y de contacto Traducciones tecnicas

Translator And Interpreter

Translator and Interpreter: English -Spanish Elementary and secondary school complete