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Results driven leader with 20+ years experience building high performing teams for global Fortune 100 companies within the financial sector - focused on the fact that our largest technology asset is our people. Expertise in providing both thought leadership and delivery execution to complex Enterprise-level cybersecurity and technology regulatory programs. Development of influential and collaborative strategic partnerships with key stakeholders across highly matrixed organizations to build and deliver on multi-year roadmaps. Adaptable and uniquely positioned to deliver structure, solutions and success where uncertainty and ambiguity previously existed.Experienced leading large organizations (> 150) and budgets (> $20MM), developing, integrating, delivering, and managing/operating large scale systems and solutions.Strong track record for delivering innovative solutions with a focus on Operational Excellence, Process Improvement, and Automation.Leadership roles held within every facet of technology, including: Cybersecurity, Data & Analytics, Operations, Resiliency, Application Development, Strategic Planning, Service Delivery, Risk Management and Vendor Management.Extensive experience with Cyber, Data and Analytics, Resiliency, Identity and Access Management (Information Security), Reporting, Call Center technology, AML / Fraud Technology, Large Scale Databases (Big Data), Data Movement and Integration (ETL), and Capital Markets technology.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 205138
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Head Of Cyber And Data ResiliencyWells FargoCharlotte, Nc, Us
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Head Of Cyber & Data ResiliencyWells Fargo Aug 2019 - PresentSan Francisco, California, UsTechnology Executive responsible for building a global Cyber & Data Resiliency organization to deliver on regulatory commitments, drive ongoing sustainability and program maturity to enable the firm with capabilities to withstand cyber-attacks while carrying out mission critical functions within a trusted environment.• Successfully led Data Corruption Preparedness program to closure in 2021• Developed Cyber and Data Resiliency frameworks, exercise programs, remediation processes, key measures, governance and oversight controls • Implemented comprehensive, repeatable, and adaptable processes to assess, validate, and communicate the recoverability of the firm’s critical systems and systems that impact market infrastructure• Developed a methodical approach for identifying gaps with respect to achieving business resiliency requirements following a successful cyber-attack, including models to estimate ability and timeline to recover at a business service / product level• Established a risk monitoring and testing program for cyber recovery capabilities, integrated into existing business continuity and disaster programs• Enhanced Business Plans to incorporate Interim Processing Strategies for loss of technology due to a cyber event• Provide regular updates to regulators, board-level committees and management• Employee Engagement Index scores > 90 (95 in 2022)Member - BPI / Business Innovation Technology & Security (BITS) Steering Committee
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Operational Excellence Leader, Enterprise Contact TechnologyWells Fargo Jan 2018 - Aug 2019San Francisco, California, UsTechnology leader responsible for driving organizational maturity, process improvement, and automation to strengthen our overall Operational Excellence and Risk Management processes across Call Center Technology.• Achieved a 50% reduction in production incidents and 60% reduction of issues resulting from change events• Delivered the first real-time CIO Operational Dashboard for Contact Center• Established the first Federated RPA (Robotic Process Automation) development organization within Consumer Banking Technology - leveraging tools such as Blue Prism and UIPath• Delivered an Operational Monitoring Strategy and Roadmap• Established the most mature and effectively managed Risk Policy Exception portfolio across Consumer Banking Technology: Maintaining the highest success rate of on-time closures (93%) while managing the largest volume of exceptions
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Bits Security Steering CommitteeBank Policy Institute Jun 2023 - PresentWashington, Dc, Us -
Svp, Data Movement And IntegrationBank Of America Apr 2015 - Dec 2017Charlotte, Nc, UsTechnology leader responsible for leading a geographically dispersed organization of ~150 people responsible for the operational and analytical data movement platforms and ecosystem supporting Consumer, Premier and Wealth Management Banking. • Reduced annual cost to serve by 36% from an initial $12MM annual budget down to $7.6MM• 50% reduction in production defects / incidents • Center of Excellence and Platform ownership of IIS/DataStage ETL data integration platforms• Operations / Production Support managing the execution of 150,000 daily data movement processes • Application and Database administration of Hadoop, Vertica, and DB2 Linux-based systems and environments• Infrastructure strategy and planning• Knowledge Management, Change Management, and Governance• Operational Controls, Monitoring, and Reporting Development -
Senior Vice President; Strategy And EngineeringBank Of America May 2014 - Apr 2015Charlotte, Nc, UsLed end to end strategy and engineering across the Data and Analytics organization for Consumer Bank.• Successfully migrated an Omni-Channel customer event capture and provisioning hub capability off legacy Mainframe to a Cassandra, Kafka, Spark, and Hadoop based stack• Data Engineering: End-to-end data lifecycle and value chain strategy and technology direction of a closed-loop data management and distribution ecosystem• Application Engineering: Driving application and data integration technology direction and technical solution governance (core design patterns, best practices, etc.) • Strategic Development: POC and prototype development, technology solution evaluation, code reviews, and targeted application re-factoring• Strategic Planning and Prioritization for Data & Analytics
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Senior Vice President; Application & Development StrategyBank Of America Mar 2013 - May 2014Charlotte, Nc, UsDefine and drive adoption of application level engineering strategies and roadmaps which align to business objectives and strategies• Responsible for creating and driving a Data Fabric solution strategy, transforming the way we manage and distribute customer data by interweaving Big Data processing and storage solutions, such as: NoSQL (Cassandra, MongoDB, Hadoop, etc.), In Memory Data Grids (IMDG), Complex Event Processing (CEP), and Data Stream and Processing.• Delivered the business case for re-architecting and migrating the legacy Mainframe Authentication, Identity & Access Management platform supporting Online Banking, Mobile, and Telephone Baking channels.• Collaborated with Architecture, Development, and Product / Line of Business leadership partners to define and plan Multi-Year strategies / roadmaps for the 14 Omni-Channel core customer information systems within RDS&G which are collectively responsible for over 300mm daily online transactions and an annual Total Cost of Ownership of $60mm.• Partner with and influence Product, Project, and Technology leaders to ensure current pipeline of work is strategically and/or tactically aligned with our strategic roadmaps.
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Senior Vice President; Senior Application Development ManagerBank Of America Feb 2009 - Feb 2013Charlotte, Nc, UsManaged a geographically distributed team owning several of the Bank's core customer based systems.• Delivered the Bank's first Omni-Channel Enterprise Customer Event/Contact History system by integrating vendor and custom patented solutions• Integrated with trusted third party vendor systems to deliver the Bank's first Identity Management solution • Delivered the Industry's most sophisticated automated Customer AML detection, remediation, and reporting solution• Established the first fully mature Independent/Speed to Market engagement and delivery model within RDS&G• Delivered a (patented) Transformation, Routing, and Orchestration engine with Hot Deployment and Delivery Guarantee capabilities
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Vice President; Service Delivery ManagerBank Of America Mar 2006 - Jan 2009Charlotte, Nc, UsManaged key integrations for Customer Systems, including support of several mergers and acquisitions• Customer conversion and integration for U.S. Trust acquisition• Online Banking Small Business Card Authentication conversion and integration for MBNA acquisition• Online Banking Customer Automatic Alerts and eStatements conversion and integration for MBNA acquisition• Mobile Banking Authentication integration supporting pilot and delivery of the Industry's leading mobile platform
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Black Box Trading Platform DevelopmentStrategic Trading Systems Jan 2002 - Feb 2006Designed and implemented the company's first profitable automated black-box [arbitrage] trading platform.
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Trading Platform DevelopmentStrategic Trading Systems Jan 2000 - Dec 2001Led the delivery of the client-side application (C++) for a real-time quote and order entry equities trading platform (Mach 2) with full integration to NYSE, NASDAQ, and all ECNs (ISLD, INCA, BRUT, BTRD, ARCA, REDI, etc.).
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Systems Development LeadDatabase Technologies Oct 1996 - Dec 1999UsLed development and production support for the company's proprietary database platform (written in C and running on both Novell and Windows servers) and B2B gateway systems (written in C++ and running on Windows servers).
John Sampson Skills
John Sampson Education Details
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University Of Central FloridaComputer Science -
Florida International UniversityGeneral
Frequently Asked Questions about John Sampson
What company does John Sampson work for?
John Sampson works for Wells Fargo
What is John Sampson's role at the current company?
John Sampson's current role is Head of Cyber and Data Resiliency.
What is John Sampson's email address?
John Sampson's email address is jo****@****rgo.com
What is John Sampson's direct phone number?
John Sampson's direct phone number is +164683*****
What schools did John Sampson attend?
John Sampson attended University Of Central Florida, Florida International University.
What skills is John Sampson known for?
John Sampson has skills like Enterprise Architecture, Databases, It Strategy, Vendor Management, Sdlc, Management, Leadership, Agile Methodologies, Process Improvement, Critical Thinking, Pmp, Risk Management.
Who are John Sampson's colleagues?
John Sampson's colleagues are Cynthia Easter, Kathleen Nastiuk, Janice Stacy Jameson, Jill Freel, Sierra James, Pranavi Bukka, Phuong Le.
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